What You’ll Be Doing
Manage creative projects across creative disciplines
- Lead creative projects for an assigned portfolio of projects, running independently once ramped up.
- Give direct, specific creative feedback to individual contributors across video, copywriting and design.
- Work directly with external partners, including agencies, vendors and freelancers on both a project-to-project and ongoing basis.
- Know enough across each craft to evaluate whether the work is solving the right problem — without needing to be the most technically skilled person in any single discipline.
Performance-Informed Creative
- Monitor how content and campaigns are performing and translate what's working — and what isn't — into specific areas to test and optimize moving forward.
- Bring a point of view grounded in data to creative reviews, not just aesthetic judgment.
- Bring ideas that improve how the broader creative team works, not just what you personally produce.
- Provide recommendations that improve watch time, click thru rate, retention, conversion, engagement, and content effectiveness.
- Partner with Marketing teams to continuously improve creative performance through testing and iteration.
AI-Driven Content Operations & Asset Management
- Contribute to documented creative standards and workflows for your portfolio, including how AI-assisted tools fit into the process.
- Manage and organize, alongside other creative leads, a scalable digital and print asset management system for static imagery, testimonials (written and recorded), raw footage, edited content, creative assets and production files.
- Leverage AI tools to automate tagging, categorization, metadata generation, searchability, and content retrieval.
- Build repeatable workflows that improve content discoverability and enable teams to easily access and reuse content assets.
- Create systems that support large-scale content production and future content needs.
- Continuously identify automation opportunities that improve team productivity and operational efficiency.
What You'll Bring
- Demonstrated experience leading creative projects independently from concept through delivery, with minimal day-to-day oversight.
- Experience giving direct creative feedback and direction to other creatives or contributors, even without formal people-management responsibility.
- Experience identifying and shaping compelling stories from raw or long-form source material — interviews, customer conversations, events, or similar.
- Experience coordinating creative work with external partners — contractors, agencies, and freelancers.
- Experience in leading and collaborating with a global team, with an eye for nuance and market/spec differences (formats, platforms, regional context) when leading design, content and video work.
- Strong organizational skills, with experience managing large content libraries and creative assets in a way that keeps them usable and findable for a team.
- Comfort using performance data and analytics to inform creative decisions, not just measure them after the fact.
- Strong track record partnering directly with cross-functional stakeholders and translating business goals into creative direction.
- Working knowledge of AI-assisted creative workflows and a willingness to keep pace with emerging tools.
- Excellent written and verbal communication skills.
- A portfolio or body of work that demonstrates range across more than one creative discipline.