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Solace

Patient advocacy platform connecting patients to healthcare advocates

Redwood City, CARemote201-1000health techSeries C
About

Solace connects patients with dedicated healthcare advocates—nurses and specialists—who navigate diagnoses, treatments, insurance, and care coordination. It serves Medicare patients nationwide with complex health needs, handling administrative burdens so patients focus on health. Services are covered by Medicare, improving outcomes and reducing system friction.

Tech stack
Campaign OptimizationUTM ParametersCAC PaybackTypeScriptSQLLookerstatsmodelsPostgreSQLPythonSnowflakeReactNode.jsNestJSRedisdbtTailwindHexRAirflowTerraform
Perks & benefits
Unlimited PTOHealth insurance
Browse by role
Open roles · 25
Solace

Customer Experience Representative (9 AM– 6 PM PST)

Provide customer support to patients and advocates via phone, email, and chat. Gather feedback, troubleshoot issues, and help improve the platform experience.

21 – 26United StatesCustomer SupportRemoteEntry levelchat supportphone support
Solace

Operations Associate

Operations Associate reporting to Head of Operations with visibility to CEO. Owns execution of high-priority projects across engineering, product, and business teams in a fast-paced startup.

United StatesBusiness OperationsRemote2+ YOENotionCommunication
Solace

Senior Associate Product Manager

Associate Product Manager responsible for developing and executing product initiatives that drive customer perception, experience, and retention. Takes ownership of roadmaps, cross-functional coordination, and launching concepts with full autonomy.

United StatesProduct ManagementRemoteRoadmappingUser Experience
Solace

People Operations & AI Analyst

Owns Workday architecture, automations, and AI initiatives for the People function while supporting compensation infrastructure and equity administration at a Series C healthcare startup.

United StatesPeople OpsRemote4+ YOEHRISPulley
Solace

Director, Strategy & Operations

First Strategy & Operations hire building the function from scratch. Own end-to-end strategic initiatives, partner with department leaders on operational scale, and establish analytical foundations for a Series C healthcare startup.

United StatesBusiness OperationsRemote8+ YOEdata analysisstrategic planning
Solace

Advocate Recruiting Administrator

Administrative role supporting Advocate Recruiting team: manage ATS/onboarding, coordinate interviews, track pipelines, build SOPs, and handle team communications. Requires 2+ years admin experience in recruiting or healthcare.

60k – 80kUnited StatesRecruitingRemote2+ YOEATSAshby
Solace

Technical Sourcer

As a Technical Sourcer, you will identify and engage top technical talent across Software Engineering, Data, and Security. You will build and maintain strong pipelines, run first-round screens, and partner with hiring managers to scale the engineering team.

75k – 100kUnited StatesRecruitingRemote2+ YOEATSSlack
Solace

Product Operator

The Product Operator will work directly with Product leadership to drive high-leverage initiatives across the organization, focusing on cross-functional work that spans multiple teams and priorities. This role involves partnering with various departments to identify opportunities, create alignment, and ensure important initiatives move forward.

125k – 160kUnited StatesProduct OperationsRemote2+ YOECommunicationPrioritization
Solace

Organic Content Creator

Solace is seeking an Organic Content Creator to develop copy and concepts for social media content across various platforms. This role requires a writing-first creative with a background in healthcare or health tech, strong copywriting skills, and an understanding of social media trends.

70k – 85kUnited StatesContent MarketingRemote2+ YOENotionTikTok
Solace

AI Performance Associate New Grad

The AI Performance Associate will build and optimize creative workflows using AI to produce high-volume ad creative, manage paid campaigns across platforms like Meta and Google, and analyze performance data to drive down CAC and scale spend efficiently.

United StatesPerformance MarketingRemote1+ YOEClaudeRunway
Solace

Influencer Coordinator

Manage day-to-day operations of the influencer program including outreach, briefing, timeline tracking, contracts, and Notion database maintenance. Requires 2-4 years in influencer marketing or related ops roles.

United StatesContent MarketingRemote2+ YOENotionTikTok
Solace

Associate Researcher - Impact Analytics

Early-career researcher on the Impact Analytics team conducting structured literature reviews for the CMO and executing Medicare claims data analyses in VRDC to support patient outcomes evidence. Requires master's-level training in public health or biostatistics with 1-3 years of healthcare data experience.

United StatesData AnalyticsRemote1+ YOERSQL
Solace

Strategy and Operations Lead

Leads high-impact cross-functional initiatives partnering with CMO to advance clinical strategy and business growth at a digital health startup. Drives strategic projects through analysis, roadmaps, KPIs, and leadership presentations. Requires 3+ years in strategic ops/consulting, preferably in healthcare, and strong analytical skills.

United StatesBusiness OperationsRemote3+ YOEdata analysisKPI frameworks
Solace

Director of Data Analytics

Leads data analytics organization, managing Analytics Leads and driving product-aligned strategy, AI integration, and executive prioritization. Requires 10+ years data experience, 5+ years leadership, and expertise in modern data stack like Snowflake and dbt.

United StatesData AnalyticsRemote10+ YOEdbtHex
Solace

Data Analytics Lead

Leads a data analytics team as player-coach, partnering with product to drive strategy through advanced SQL, Hex notebooks, dbt models, and actionable insights on user behavior and marketplace metrics. Requires 5+ years data experience and 2+ years leading analysts.

United StatesData AnalyticsRemote5+ YOERSQL
Solace

Strategic Finance Lead

Develops and owns financial models, leads planning and forecasting, prepares board materials, and partners on accounting for a healthcare startup. Requires 4+ years in strategic finance, investment banking, or PE with strong execution skills.

Redwood City, CAFinance & AccountingHybrid4+ YOEARRCAC
Solace

Director of Brand

Leads brand execution including narrative ownership, category definition, campaigns, and quality control for a healthcare startup. Requires 5+ years in brand with strong writing, craft obsession, and executive communication skills.

Redwood City, CABrand DesignHybrid5+ YOEMessagingPositioning
Solace

Product Manager

Product Manager develops and executes initiatives to enhance customer experience and retention in a healthcare startup. Requires 3+ years in consumer startups, autonomy, creativity, and cross-functional collaboration.

105k – 150kUnited StatesProduct ManagementRemote3+ YOE
Solace

Data Scientist

Build predictive ML models, time-series forecasts, and A/B tests to anticipate patient needs and optimize healthcare operations. Requires strong Python, statistics, SQL expertise, and preferably a master's/PhD in data science.

United StatesData ScienceRemoteSQLNumPy
Solace

Manager of Strategic Finance

Manage financial forecasting, reporting, and analysis for a fast-growing healthcare startup. Partner cross-functionally to drive decision-making, owning models for revenue, headcount, and opex. Requires 4+ years in FP&A or similar with strong analytical skills.

Redwood City, CAFinance & AccountingHybrid4+ YOEFP&AExcel
Solace

Data Engineer

Build and scale data pipelines and infrastructure using Python, Airflow, dbt, and Snowflake to power patient outcomes in a high-growth healthcare startup. Requires strong Python/SQL expertise, orchestration mastery, and startup mindset for handling sensitive medical data.

United StatesData EngineeringRemoteSQLdbt
Solace

Staff Software Engineer

Hands-on technical leader building end-to-end features in React/TypeScript/Node.js stack, driving architecture, mentoring engineers, and scaling platform in fast-paced startup. Requires 7+ years full-stack experience.

200k – 225kUnited StatesFullstack EngineeringRemote7+ YOEReactRedis
Solace

Senior Backend Engineer

Senior Backend Engineer owns end-to-end product workflows, designs scalable APIs and systems using TypeScript/Node/NestJS, with 5+ years experience and startup mindset. Contributes to frontend as needed for full ownership.

150k – 200kUnited StatesBackend EngineeringRemote5+ YOERedisReact
Solace

Senior Full Stack Engineer

Senior Full Stack Engineer owns full product workflows from design to deployment, building user-facing features, APIs, and maintaining systems in a fast-paced startup. Requires 5+ years experience with React, TypeScript/Node, and startup background.

125k – 200kUnited StatesFullstack EngineeringRemote5+ YOEReactRedis
Solace

Technical Lead (Engineering)

Leads a small team of engineers while hands-on coding fullstack features using React, TypeScript, NestJS, and Postgres. Requires 7+ years experience, strong mentorship skills, and startup agility to architect solutions and drive releases.

200k – 230kUnited StatesEngineering ManagementRemote7+ YOEReactRedis