San Francisco, CA
Grocery delivery and pickup platform
Instacart operates a grocery delivery and pick-up service connecting customers to over 1,800 retailers across 100,000+ stores in North America. Personal shoppers pick, pack, and deliver orders via app or website. It provides enterprise tech for retailers including e-commerce, ads, and analytics.
Senior Risk & Compliance Engineer building automated signal ingestion pipelines, probabilistic risk models, and data-driven dashboards to quantify security exposure and inform executive decisions at Instacart. Requires 5+ years data engineering with Python/SQL and 3+ years deploying ML/probabilistic models in production.
Own and grow a book of 5-10 mid-market CPG brands on Instacart's retail media platform. Translate data insights into strategic advertising partnerships, exceed revenue targets, and deliver insights that shape client budgets and product direction.
Lead a team of 10+ engineers on Instacart's Enterprise Fulfillment platform, driving technical vision, roadmap execution, and high-availability systems for large-scale grocery picking and shopper experiences. Requires 10+ years software engineering experience including 5+ years managing large teams.
Lead end-to-end experience design for Instacart's core online grocery app and agentic interfaces. Define personalized customer journeys, experiential frameworks, content hierarchy, and principles while partnering cross-functionally to drive business outcomes, brand affinity, and loyalty. Requires 15+ years in consumer digital design with fluency across multiple design disciplines.
BGC Compliance Specialist adjudicating background checks, resolving escalations, and identifying onboarding issues to maintain Instacart platform security, safety, compliance with regulations, and operational scalability. Requires 1-2 years experience in related fields, strong communication, confidentiality, and weekend/holiday availability.
Senior Product Manager owning ads quality systems at Instacart, including auction mechanics, marketplace balance, and ML-driven ranking/relevance signals for the retail media network. Requires 2+ years PM experience in ad tech with ML teams, strong analytical and experimentation skills, and comfort in ambiguous, high-stakes environments.
Detection Engineer building and operating high-fidelity detection systems, threat hunting, and automated response across endpoint, cloud, container, and SaaS environments at Instacart. Requires 2+ years in detection/IR/offensive security, cloud experience, deep attacker TTP knowledge, macOS internals, and detection-as-code practices.
Staff Software Engineer leading technical direction for Instacart's Bazel build system (remote execution, caching, performance) and Go platform (frameworks, libraries, patterns). Hands-on role driving initiatives to improve build times, CI reliability, and developer velocity for 1000+ engineers. Requires 10+ years experience with deep Bazel and Go expertise.
Lead the Governance group in Instacart's Knowledge Strategy team. Establish content standards for readability and AI retrieval, oversee auditing and quality assurance, manage 2+ Knowledge Strategists, drive high-impact projects optimizing knowledge infrastructure for AI tools, and collaborate cross-functionally to elevate CX knowledge base quality.
Lead IT Operations at Instacart, owning asset management, onboarding logistics, procurement, and internal communications. Requires 5+ years IT ops experience, leadership of logistics/onboarding/procurement teams, and proficiency with Jira and ITAM platforms.
Lead Instacart's Retailer Success organization for enterprise grocery and retail customers. Own post-sale growth, NRR, expansion, and CS transformation from enablement to proactive business advisory while managing senior managers and Principal Growth Strategists.
Lead a team of 12 engineers building foundational platform capabilities for Instacart's enterprise retailer integrations, including multi-tenancy, data isolation, and consolidation of vertical services onto unified rails. Requires 8+ years software engineering experience with 3+ years managing platform/infrastructure teams in enterprise/B2B settings.
Lead enterprise SOX compliance programs with focus on IT controls, architecture alignment, SDLC integration, data/reporting controls, and automation across cloud, microservices, and financial systems. Requires 8+ years in technical program management, IT SOX/audit, or risk consulting with ability to translate technical risks into compliance frameworks.
Product Counsel embedded with Instacart's product teams to provide strategic legal guidance on new international markets, hardware (Caper carts), and retailer platforms. Advise on e-commerce, privacy, payments, and compliance while using AI tools to streamline processes and act as an enabler to product, engineering, and business teams.
Own strategy and roadmap for Instacart's growth marketing platform including agentic CRM, marketer tooling, and orchestration. Partner with Engineering, ML, and Marketing to build AI-powered features that improve campaign efficiency, ROI, and velocity.
Manage credit and collections for Instacart's B2B Retailer & Ads portfolio. Lead a remote team of collectors and analysts to drive performance, manage credit risk, ensure SOX compliance, optimize AR processes, and build cross-functional partnerships.
Senior Account Executive responsible for owning and growing strategic enterprise CPG relationships for Eversight's data insights and analytics platform. Requires 7+ years enterprise SaaS/data sales experience with proven $1M+ quota attainment and complex multi-stakeholder deal leadership.
Own a portfolio of high-value media, travel, financial services, and loyalty partnerships end-to-end at Instacart. Manage performance, negotiate renewals, build executive relationships, and develop multi-year strategic roadmaps to drive customer acquisition and Instacart+ growth.
Lead advanced experimentation and attribution modeling for advertising effectiveness on the Instacart platform. Partner with CPG brands and agencies to deliver causal insights and strategic measurement solutions.
Drive new enterprise CPG sales for Eversight's AI-powered promotion optimization and data products platform. Close 10-12 deals annually averaging $80-120k with C-level decision makers.
Identify, contact, and qualify independent grocery retailers as potential Instacart partners. Manage leads through the pipeline by setting meetings and driving small business opportunities to close.
Develop and grow partnerships with CPG brands on Instacart's advertising platform. Manage a book of 5-10 accounts through the full sales cycle, drive ad revenue growth, and build C-level relationships.
Own vision, roadmap, and GTM for agentic AI products that help retailers recover margin by tackling out-of-stocks, shrink, and fulfillment issues. Requires 6+ years PM experience with 3+ years shipping AI/ML products to enterprise customers.
Lead the evolution of Instacart's design system as a product, owning roadmap, governance, tokens, and cross-platform consistency. Partner with engineering to ensure design-to-code fidelity and drive adoption across multiple product teams.
Lead the Service Platform team building Instacart’s deployment, canary, and release engineering systems. Guide engineers to ship reliable code at scale while improving developer experience and platform tooling.
Senior security engineer focused on offensive security testing, penetration testing, and scaling security practices across Instacart's product suite. Requires 7+ years in security engineering or pentesting with experience in mobile, cloud, or AI security.
Own vision and roadmap for Instacart's Retailer Platform storefront theming and visual merchandising tools. Partner with major retailers and 5+ cross-functional teams to deliver scalable B2B SaaS capabilities.
Manage CPG advertiser relationships, drive campaign performance through optimizations and upsells, and deliver data-driven insights and reporting for Instacart's ad products.
Manage retailer partnerships on the Instacart platform, driving growth strategies, launching new partners, and delivering business insights through data analysis and cross-functional execution.
Orchestrates complex, multi-stakeholder AI engagements from discovery through workflow adoption for B2B retail and CPG partners. Owns delivery, R&D feedback loops, cost modeling, and playbook creation in an ambiguous, field-first environment.
Own full-cycle outbound sales for Instacart Business's emerging-market segment, building pipeline through 40-60 daily touches and closing new logos to meet quota.
Lead enterprise product marketing for Instacart’s B2B platform, owning GTM strategy, positioning, and multi-channel campaigns that drive awareness and pipeline. Manage a team of four and partner cross-functionally with Product, BD, and Customer Success.
Own Ads AI agents: design semantic/context layers, build retrieval-ready datasets, and ship production agents that analyze campaigns and recommend actions to improve ROAS and pacing.
Forward Deployed Engineer embedding with enterprise retail customers to design, build, and deploy AI/agentic solutions on top of their infrastructure while bridging field learnings back to R&D.
Manage new hire orientation and performance review programs at Instacart, bringing structure, automation, and operational excellence to employee experience initiatives. Requires 5+ years in program management or L&D with AI tool experience and SF Bay Area location.
Lead and grow a senior engineering team building Instacart's search and ranking systems (Single- and Cross-Retailer Search, suggestions, Ads on Search). Own technical strategy, roadmap, ML infrastructure, and team growth for one of Instacart's largest revenue surfaces.
Own data and AI architecture, integration design, and governance for enterprise retail/CPG partners. Hands-on role embedding with partner teams to map data, design integrations, and co-build AI solutions.
Architect and build multi-task, multi-objective ranking systems that unify search, recommendations, ads, and merchandising. Design long-horizon value models, causal inference systems, and low-latency inference layers while mentoring ML engineers.
As a Field Sales Representative, you will introduce shoppers to Caper smart cart technology in grocery stores, demonstrating features and benefits to drive adoption. This role involves direct customer engagement, implementing sales strategies, and building relationships with store personnel.
The Corporate Finance Manager, G&A will be a primary finance partner to G&A cost center owners, driving financial planning, forecasting, and performance management. This role involves owning monthly and quarterly financial processes, leading annual budgeting, and building dynamic financial models.
The On-the-Ground Specialist supports Caper Cart deployments for Instacart, ensuring successful in-store execution, launch, and post-launch support. This role involves testing carts, assisting store teams and customers, reinforcing training, and maintaining operational excellence.
As a Senior Data Scientist II on the Core Delivery team, you will identify strategic opportunities to enhance the delivery experience, design and execute rigorous experiments, and leverage geospatial data and advanced analytical techniques to optimize delivery. You will also proactively identify high-risk delivery scenarios and develop solutions.
As Director of Product, Agentic Commerce, you will lead a team of product managers to define and deliver novel, safe, and delightful consumer-facing AI experiences, driving measurable outcomes for retailers and shaping Instacart's redefinition of grocery commerce with AI.
Manage and grow high-value CPG advertising campaigns on Instacart through optimizations, upsells, and strategic client relationships. Requires 4-6+ years experience, Salesforce/Tableau proficiency, and strong data storytelling skills.
Lead research on pCTR and conversion models for Instacart Ads. Tackle bias mitigation, calibration, multi-task learning, and generative retrieval systems. Requires 6+ years ML experience and advanced degree.
Lead marketing measurement and experimentation for Instacart. Own MMM, MTA, incrementality testing, predictive modeling, and dashboards to guide multi-million dollar marketing investments.
Senior PM owning vision and roadmap for In-Store Tasks product that uses computer vision to collect inventory intelligence data from thousands of stores. Requires 4+ years PM experience in complex physical environments plus strong data and cross-functional skills.
Senior Financial Analyst supporting retailer partnerships through deal modeling, forecasting, and cross-functional financial strategy. Requires 4+ years in strategic finance or related fields, strong Excel/SQL skills, and bachelor's degree.
Senior People Data Scientist serving as an enterprise-wide analytics thought partner, owning complex analytical workstreams, designing self-serve data products, and helping HR and business leaders make data-driven workforce decisions using Snowflake, SQL, and advanced statistical methods.
Lead end-to-end product strategy and roadmap for the Health product area within Instacart's Shopping Experience team, driving zero-to-one discovery, launch, and iteration of features that help customers shop food aligned with dietary needs and health goals.