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InstacartInstacartUnited States

Retail Partner Lead

Owns a portfolio of retail partnerships, translating performance data into growth strategies and coordinating product, engineering, marketing, operations, and finance teams. Requires 5+ years in partnerships, account management, business development, or a related commercial role.

113k – 143k/yr
Remote5+ YOEAccount Management

About the role

Responsibilities

  • Own a portfolio of retail partners end-to-end as Instacart’s primary strategic contact.
  • Identify growth opportunities, diagnose gaps, and coordinate cross-functional teams across product, engineering, marketing, operations, and strategic finance.
  • Translate platform data and partner performance metrics into strategic narratives and recommendations for retailer leadership, including CEO- and owner-level stakeholders.
  • Execute partnership plans with ownership and urgency across multiple workstreams and a dynamic portfolio.
  • Build deep platform fluency across Instacart’s capabilities, growth levers, and operational nuances.

Requirements

  • 5+ years of experience in partnerships, account management, business development, or a related client-facing commercial role.
  • Experience managing and growing complex, multi-stakeholder relationships at a senior level, including Director, VP, and C-suite contacts.
  • Strong analytical skills, including the ability to work directly with data, identify trends, surface insights, and build strategic narratives from quantitative findings.
  • Track record of driving measurable outcomes such as revenue growth, product adoption, or operational improvements within an account portfolio.
  • Experience coordinating cross-functional teams or resources without direct management authority.

Nice-to-Haves

  • Experience in e-commerce, grocery, retail, or marketplace platforms, including digital storefronts, fulfillment, and online grocery operations.
  • Ability to build and present executive-level business reviews or strategic roadmaps to senior retail or CPG leadership.
  • Comfort working in ambiguous, fast-scaling environments with shifting priorities.
  • Experience working with product and engineering teams to advocate for partner needs and inform roadmap decisions.

Compensation and Benefits

  • ATS-listed base salary range: $113,000–$142,500 USD annually.
  • Compensation varies by permanent work location; the role is also eligible for a new-hire equity grant and annual refresh grants.
  • Instacart provides competitive compensation and benefits.
  • This is a remote role.

Skills

Account ManagementBusiness DevelopmentPartnershipsData AnalysisCross-Functional Collaboratione-commerceretail operationsmarketplace platformsexecutive presentationsProduct Strategy

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