Senior Engineering Manager, Enterprise Fulfillment

Responsibilities

• Define, communicate, and drive the technical vision and strategy for the Enterprise Fulfillment team, ensuring alignment with the broader product strategy and key company bets.
• Scope and advocate for new technical investments that position the team for long-term success.
• Own the engineering roadmap and enable high-quality execution of key business outcomes.
• Oversee technical and product decisions that keep the team moving fast without compromising on reliability or scale.
• Establish and champion best practices for production services, holding the team to an exemplary enterprise-grade standard.
• Lead, coach, and grow a team of 10+ engineers building best-in-class picking experiences for retailers and shoppers.
• Foster a culture of ownership, technical excellence, and continuous improvement.
• Drive recruiting and hiring efforts to attract top engineering talent.
• Partner across a broader organization of ~50 engineers and a cross-functional network spanning R&D, business development, and occasionally retailer stakeholders.

Requirements

• 10+ years of professional software engineering experience, including 5+ years in engineering management.
• Track record of leading teams of 15+ engineers and delivering complex consumer-facing or enterprise-facing products.
• Demonstrated ability to craft and execute strategic engineering roadmaps that align with business objectives and translate product strategy into technical direction.
• Experience as a hands-on technical leader, with prior background performing or closely overseeing individual contributor work at a senior or staff-equivalent level.
• Strong track record of staffing, mentoring, and developing engineering teams, including performance management and career development.
• Experience working cross-functionally with product managers, engineering manager peers, and senior individual contributors in a fast-paced environment.
• Highly structured and proactive communicator, with the ability to engage effectively with both technical and non-technical stakeholders, including senior leadership.

Nice-to-Haves

• Experience leading multiple teams or managing other managers, including scaling a team from early stages to 10+ engineers.
• Prior experience managing engineering teams that own mission-critical, high-availability business systems.
• Experience building and maintaining enterprise-grade software systems at scale.
• Technical familiarity with Ruby on Rails, Go, Swift, and/or Kotlin.