Strategic Partner Manager

About the Job

• Launch new partners, and manage relationships with existing Instacart retail partners
• Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
• Develop strategic plans to meet retail partners’ needs
• Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
• Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
• Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
• Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
• Devise strategies to help retail partners grow their business on Instacart
• Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

Minimum Qualifications

• 5-7 years previous account management experience; MBA preferred, but not required
• Excellent communication skills with the ability to distill complex issues
• Experience with large data sets and ability to extract business insights from analysis
• Strong analytical skills
• Comfort with ambiguity and a rapidly evolving business landscape
• Solid stakeholder management skills, both for internal and external stakeholders
• Quick communication response times
• Ability to manage across functions and present to leadership
• Creative and structured problem-solver

Preferred Qualifications

• Experience in negotiating sophisticated deals with retail, CPG or other commerce based partnerships to drive revenue
• High level of overall business acumen and understanding of a variety of partner business models
• Inventive self-starter and creative problem solver who can manage multiple time-sensitive projects simultaneously and hit deliverables with minimal direction
• Outstanding deck and presentation skills and ability to create succinct and structured presentations capable of engaging executive-level stakeholders
• Excellent project management, communication, and analytical skills
• Thrives in ambiguity and can chart a course with limited direction