Strategic Partner Manager

Responsibilities

• Launch new retail partners and manage relationships with existing Instacart retail partners.
• Develop strategic plans to meet partners’ needs and guide implementation with cross-functional teams.
• Lead partner launches, overseeing catalog setup, marketing and public relations, and operations.
• Analyze large datasets to generate business insights, scalable growth strategies, and execution plans.
• Establish processes and reporting to streamline team operations and strengthen retailer relationships.
• Devise strategies to help retail partners grow their business on Instacart.
• Manage internal and external stakeholders, communicate with partners at all organizational levels, and present to leadership.
• Manage multiple time-sensitive projects and programs, including tight-deadline execution.

Requirements

• 5–7 years of account management experience.
• Excellent written and verbal communication skills, including the ability to distill complex issues.
• Experience analyzing large datasets and extracting business insights.
• Strong analytical, stakeholder management, project management, and problem-solving skills.
• Ability to manage cross-functional initiatives and present to executive-level stakeholders.
• Comfort working in ambiguous, rapidly changing environments.
• Ability to work independently, respond quickly, and manage multiple priorities.

Nice to Have

• MBA.
• Experience negotiating sophisticated retail, consumer packaged goods, or commerce partnerships to drive revenue.
• Strong business acumen and understanding of varied partner business models.
• Outstanding presentation and deck-building skills.

Compensation

• Annual base salary ranges from $134,000 to $170,000 USD depending on permanent work location.
• Eligible for a new-hire equity grant and annual refresh grants.