Enterprise Account Manager

Responsibilities

• Manage a book of business consisting of strategic enterprise accounts.
• Build, present, and defend data-backed pricing structures with procurement and finance stakeholders.
• Develop strategic account plans for expansion and upsell opportunities.
• Maintain a pipeline of forecasted renewals and expansions to meet quota objectives.
• Partner with Customer Success Managers and leverage product expertise to solve customer pain points.
• Serve as a strategic partner to key stakeholders and champions within named accounts.
• Diagnose churn risks, own resolution strategies, and advise sales leadership on appropriate resolutions.
• Help build and improve internal operational processes.
• Travel occasionally for client meetings, industry events, conferences, and internal sales kick-offs.

Requirements

• Several years of experience in account expansion and renewals with executive stakeholders at enterprise accounts of 1,000+ employees.
• Consistent record of meeting or exceeding quotas.
• Excellent project management skills.
• Ability to construct, present, and defend complex pricing structures with procurement and finance stakeholders.
• Consultative problem-solving skills and the ability to manage customer expectations through complex challenges.
• Expertise in lifecycle revenue management and accurate forecasting for renewals and expansion across complex enterprise portfolios.
• Experience advising senior leadership by synthesizing portfolio data into insights on market themes, risk mitigation, and growth opportunities.
• Applicants must be authorized to work full-time in the United States.

Nice to Have

• Experience in the HR industry and SaaS.

Compensation and Benefits

• National base pay of $123,750.00; compensation is commensurate with experience and qualifications.
• Potential eligibility for stock options, bonuses, merit increases, and sales commissions.
• Benefits include medical, dental, and vision insurance; basic life insurance; mental health resources; financial wellness benefits; paid parental leave; short- and long-term disability coverage; a 401(k) plan with company match; paid holidays; paid sick leave; and paid time off.