Account Manager | Commercial
Manages relationships with 150-200 commercial customers post-implementation, driving product adoption, spend activation, and account growth. Requires 3+ years B2B sales or account management experience and strong communication skills.
About the job
What You’ll Do
- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
What You Need
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
Nice to Haves
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Compensation
For candidates located in NYC or SF, the pay range for this role is $136,000-$225,500. For candidates located in all other locations, the pay range for this role is $122,400-$202,950.
Benefits (for U.S.-based full-time employees)
- 100% medical, dental & vision insurance coverage for you (partially covered for your dependents)
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $10,000 per year)
- Parental Leave
- Unlimited AI token usage
- Pet insurance
- Centralized home-office equipment ordering for all employees
- Health and Wellness stipend
- In-office perks: lunch, snacks, drinks, and more
- Budget for intra-office travel
- Relocation support to NYC or SF (as needed)
Skills
Salesforce, Outreach, NetSuite, Quickbooks, Xero, Sage
Similar jobs
Account Management jobs
Greenhouse
United States
Manages renewals, expansion, pricing, and strategic relationships across enterprise accounts. The role requires strong consultative selling, forecasting, quota performance, and executive stakeholder management.
Freshpaint
United States
Own strategic relationships with enterprise healthcare customers, driving adoption, renewals, expansion, and net revenue retention. The role requires at least three years of enterprise B2B SaaS experience, strong consultative communication, and operational discipline.
Baselayer
New York, NY
The founding Account Manager will build executive relationships, serve as the primary client contact, and drive renewals, upsells, and referrals for financial institution customers. The role requires 3+ years in business development, customer success, or implementation and confidence with C-level stakeholders.
Altana
Brooklyn, NY
Manages strategic logistics accounts by driving onboarding, product adoption, customer value, retention, and expansion. Requires 5+ years of account management experience with logistics customers and the ability to communicate effectively with technical and commercial stakeholders.
Idme
United States
Own retention, renewals, and expansion for strategic Commerce & Loyalty accounts, leading quota-carrying growth initiatives and executive customer governance. The role requires at least five years of relevant commercial experience, complex deal expertise, and strong e-commerce and MarTech knowledge.