RampNew York, NYManages relationships with 150-200 commercial customers post-implementation, driving product adoption, spend activation, and account growth. Requires 3+ years B2B sales or account management experience and strong communication skills.
For candidates located in NYC or SF, the pay range for this role is $136,000-$225,500. For candidates located in all other locations, the pay range for this role is $122,400-$202,950.
Own renewals, expansions, and upsells for a portfolio of FP&A SaaS customers. Build repeatable expansion playbooks, partner with CS on strategy, run commercial conversations with CFOs and finance teams, and drive quota while developing product fluency.
Founding Account Manager responsible for building and maintaining relationships with C-suite executives at major financial institutions, payment providers, and fintechs. Drive account growth through upsells, renewals, and referrals while developing processes to scale the AM/CS function. Requires 3+ years in BD, CS or implementation at high-growth or competitive environments plus knowledge of compliance/fraud tools.
As a Group Account Manager, you will manage and expand Freed’s B2B customer base, ensuring customer satisfaction and identifying expansion opportunities. You will be responsible for the entire customer journey, from onboarding to ongoing support and new product introductions.
Manages post-sale relationships with enterprise customers running high-volume AI voice agents, driving retention, expansion, and satisfaction through executive engagement, business reviews, and usage optimization. Requires 4+ years in account management with $100K+ ARR accounts and technical product familiarity.
Owns post-sales customer success for AI phone agents, driving deployments, ROI, expansions, and troubleshooting with technical expertise. Requires 5+ years in technical customer-facing roles, API/SQL fluency, and cross-functional collaboration.