Product Operations Lead
Leads product operations as a strategic partner to the Chief Product Officer, overseeing metrics, planning cadences, executive communications, and cross-functional initiatives. Requires executive-facing experience, strong analytical and presentation skills, and exceptional project organization.
About the job
Responsibilities
- Define, track, and report product KPIs, operational metrics, SLAs, and product performance dashboards in partnership with product, engineering, and data science teams.
- Identify bottlenecks in the product development lifecycle and improve roadmap management, feedback loops, internal communications, and product release processes.
- Manage the product team’s operational cadence, including weekly syncs, product reviews, and roadmapping tools.
- Support quarterly and annual product planning, OKR setting, budget setting, and strategic alignment.
- Draft executive presentations, summaries, and quarterly reports for board meetings, company all-hands, and leadership meetings.
- Represent the Chief Product Officer in key meetings, capture context, drive decisions, and ensure follow-up.
- Lead cross-departmental special projects such as internal tool rollouts and PRD template development.
- Connect product teams, identify dependencies, bottlenecks, overlaps, and opportunities, and escalate issues when appropriate.
Requirements
- Experience in product operations, product management, management consulting, strategy, or program management in an executive-facing capacity.
- Strong interpersonal skills and executive presence, with the ability to represent CPO perspectives, facilitate senior-leader meetings, and drive consensus.
- Ability to establish basic tracking systems and derive actionable insights from product analytics and KPIs.
- Comfort using AI tools to create content, design processes, build tools, and automate recurring tasks.
- Outstanding written and visual communication skills, including the ability to translate complex strategy into clear, engaging presentations.
- Exceptional organizational and project management skills, attention to detail, and ability to manage multiple complex initiatives simultaneously.
Compensation
- Metro 2 salary range: $190,000–$230,000 annually.
- Metro 3 salary range: $145,000–$175,000 annually.
- Variable company bonus may apply.
- Benefits may include equity, 401(k) match, medical coverage, wellness programs, unlimited vacation, and flexible hours.
Skills
Product Operations, Product Management, KPI Tracking, Product Analytics, Okrs, Project Management, AI Tools, Executive Presentations, Roadmapping, Prds
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