San Francisco, CA
AI platform for legal workflows
Harvey builds domain-specific AI for legal and professional services, streamlining workflows in contract analysis, due diligence, compliance, and litigation. It serves law firms and Fortune 500 enterprises worldwide. The platform enables secure, efficient handling of complex legal tasks to focus on high-value work.
Build and maintain critical integrations and data pipelines connecting enterprise systems like Salesforce, NetSuite, Workday, and Snowflake. Requires 3+ years experience with iPaaS platforms, APIs, scripting, and translating business needs into scalable, reliable automations for Finance, GTM, and People Ops teams.
Sales Development Representative supporting the sales team by sourcing and qualifying inbound/outbound leads for Harvey's AI platform targeted at legal and professional services firms. Requires 1-2 years startup experience, strong executive presence, and proficiency with Salesforce and Salesloft.
Own end-to-end design of GTM incentive compensation plans, quotas, and payouts for pre- and post-sales teams at a high-growth AI company. Requires 10+ years in incentive design for B2B SaaS, strong modeling skills, and ability to influence senior stakeholders.
Workplace Project Manager responsible for delivering global special projects and programs including health & safety, sustainability, emergency response, design standards, and workplace tooling rollouts. Owns scope, schedule, budget, playbooks, and portfolio management for office moves and openings while partnering cross-functionally.
Lead technical revenue accounting for complex contracts and partnerships at a high-growth AI company. Provide ASC 606 guidance, develop policies, optimize systems, and partner cross-functionally with Sales, Legal, and Product. Requires CPA, 5+ years revenue accounting experience, and strong technical memo writing.
Senior People Systems Analyst serving as technical owner for Workday HCM, integrations, and security at a high-growth AI company. Owns configuration, complex integration architecture, security model management, advanced business processes, and release cycles while partnering cross-functionally with People Ops, Security, and Finance.
Enterprise Customer Success Manager guiding clients (especially in asset management, banking, legal) through adoption of Harvey's AI platform. Drive implementation, training, relationship management, and ROI using metrics while feeding insights back to product teams.
Drive adoption of internal technology platforms and AI tooling at Harvey by owning enablement strategy, change management, training, documentation, and metrics for cross-functional teams. Requires 5+ years in tech enablement, change management, or technical training with strong stakeholder skills.
Drive Harvey's customer trust by addressing security inquiries, supporting GTM/sales teams with questionnaires and responses, managing the Trust Center, and using AI to automate and improve processes. Requires 3+ years in security/compliance, audit experience, customer service skills, and AI/automation background.
Lead design and development of Harvey's Model Infrastructure platform powering all AI requests, including unified model controller, intelligent routing, multi-provider integrations, observability, and capacity management for high reliability, low latency, and efficiency. Requires 7+ years building large-scale distributed systems with strong programming and leadership skills; AI/LLM infrastructure experience preferred.
Build and optimize AI agents for legal workflows at Harvey. Design environments, actions, evaluations, tools, and infrastructure for high-performance domain-specific agents using LLMs.
Lead the Model Infrastructure engineering team at Harvey to build reliable, scalable platforms for multi-provider AI model operations, routing, observability, and future training infrastructure. Requires 8+ years software engineering experience including multiple years managing teams on large-scale distributed systems.
Own and scale Harvey's flagship FORUM global conference series end-to-end, from strategy and programming to sales acceleration and P&L. Build and lead the events team while partnering directly with CEO, CMO, and GTM leadership to drive brand, executive engagement, and pipeline outcomes.
Lead the mid-market Customer Success strategy and team across the Americas for Harvey's AI platform. Own NRR, adoption, expansion, team scaling, and executive relationships with law firms and legal departments.
Senior/Staff User Researcher at Harvey AI leading complex qualitative, quantitative, and mixed-methods research programs for AI-powered legal products. Influence product roadmaps, build custom AI research tooling, and become a domain expert in legal workflows while partnering closely with PMs and designers.
Founding SMB Account Executive responsible for high-velocity sales of AI solutions to small law firms and in-house legal teams. Own full sales cycle from prospecting to close, build relationships with executives, and collaborate cross-functionally while helping shape SMB sales processes.
Majors Customer Success Manager guiding Harvey's largest enterprise customers (elite law firms, Fortune 500, asset managers) through AI platform adoption, driving value realization, change management, executive relationships, and product feedback. Requires consulting or strategic CS background with strong influence and prioritization skills.
Sr. AI Enablement Engineer partnering with G&A, GTM, and Engineering teams to build, integrate, govern, and operate AI workflows and MCP/connector integrations for internal business systems. Requires 5+ years integration engineering experience, practical LLM/AI tooling expertise, strong stakeholder skills, and production DevOps practices.
Build core AI platform infrastructure at Harvey including model routing, context management, agent architecture, and shared evaluation frameworks that power all agentic legal AI products. Requires 5+ years backend experience with 1+ year in AI/ML, production multi-model systems, and platform-building track record.
Drive strategic partnerships and product integrations at Harvey AI by identifying, negotiating, and executing high-impact collaborations that enhance product functionality and go-to-market motions in the AI knowledge work space. Requires 5+ years in business development or corporate development, executive relationship skills, and comfort in fast-paced early-stage environments.
Lead and mentor a team of designers as a player-coach, translating creative direction into high-quality visual work for brand campaigns, events, partnerships, and product launches. Requires 8+ years in brand/creative design with management experience and a strong portfolio.
Growth Engineer building and shipping AI/automation workflows, experimentation infrastructure, and marketing automations that drive demand generation, personalization, and pipeline conversion at Harvey's legal AI platform. Requires 4+ years growth/marketing engineering experience and hands-on AI tool usage.
Lead marketing operations and analytics at Harvey AI by owning the tech stack, building AI-driven automations, unified analytics/attribution frameworks, lead lifecycle infrastructure, data governance, and cross-functional partnerships to connect marketing to pipeline and revenue in a high-growth SaaS environment. Requires 10+ years in marketing ops/analytics with team leadership experience.
Lead Copywriter to define Harvey's brand voice and editorial standards. Own creative concepts, write high-impact copy for campaigns, product launches, website, social, and executive communications while mentoring writers and maintaining consistency across the company.
Founding Customer Success Manager for Harvey's global law school program. Build scaled post-sign partnership playbooks, own product training/onboarding/demos across 100+ schools, track portfolio-wide usage and health, and partner with geo managers and Legal Engineers to drive activation and program improvements.
Own strategy, roadmap, and execution for the infrastructure powering Harvey's legal AI platform. Translate customer needs and technical constraints into prioritized features balancing scalability, reliability, and security. Requires 6+ years PM experience with complex technical platforms.
Lead the Infrastructure Foundation & Production Quality Engineering team at Harvey, owning core compute, networking, Kubernetes, and workflow orchestration platforms. Drive reliability, scalability, security, and cost optimization for rapidly growing AI workloads while mentoring engineers and partnering with cross-functional leaders.
The Tax Operations Manager oversees Harvey’s global tax compliance, operations, provision (ASC 740), and technology initiatives. Requires 6+ years progressive corporate tax experience, CPA/advanced tax degree, high-growth SaaS background, and passion for automating processes with technology including AI.
Lead the Customer Trust function at Harvey, building a team to handle security inquiries, support GTM with questionnaires, manage the Trust Center, and leverage AI for efficient responses. Requires 7+ years in security/compliance/program management, audit experience, and AI/automation skills.
Technical Account Manager providing high-touch escalation support and incident management for Harvey's strategic enterprise customers. Requires strong technical troubleshooting, stakeholder management, and experience in enterprise technical support or account-facing roles.
Support Harvey AI's global sales team as a Deal Operations Analyst by managing quote-to-cash execution, processing orders, triaging SFDC/CPQ tickets, and assisting with CRM enhancements in a fast-paced environment. Requires 2-4 years in sales/revenue ops, strong SFDC knowledge, and attention to complex deals.
Senior Order to Cash Analyst responsible for managing accurate, scalable billing and invoicing for usage-based and subscription SaaS products. Reconciles complex data across systems, resolves discrepancies, supports financial close, and drives automation of quote-to-cash processes.
Senior Product Marketing Manager owning GTM strategy for Harvey's core AI products. Define positioning/messaging, lead launches, create sales assets, and drive adoption/revenue using customer, market, and competitive insights. 6-8+ years PMM/PM experience in high-growth B2B SaaS required.
Lead and scale a team of Enterprise Customer Success Managers at Harvey AI. Drive adoption, retention, and expansion for sophisticated law firms and Fortune 100 clients through strategic initiatives, executive sponsorship, and cross-functional partnerships. Requires 8+ years in CS/Account Management with 3+ years leading enterprise teams.
Staff Product Manager owning vision, strategy, and execution for Harvey's Vault document and knowledge management platform. Lead cross-functional development of AI-enabled search, enterprise integrations, and secure data handling for legal professionals.
Support Harvey's recruiting by owning end-to-end interview coordination and executing operations in Ashby and Workday. Ensure smooth, compliant, data-accurate hiring processes while partnering with Talent, People Ops, and Finance teams. Requires 2+ years in recruiting coordination or operations.
Serve as financial partner to GTM organization at Harvey AI, owning revenue models, unit economics, sales capacity planning, budgeting, and reporting to drive commercial decisions and revenue growth. Requires 8+ years experience including 3+ years in sales finance at scaled SaaS companies, deep SaaS metrics knowledge, SQL/BI proficiency, and strong cross-functional influence.
Enterprise Sales Enablement Manager partnering with sales leadership to design and deliver onboarding, methodology, and launch programs that accelerate rep performance and revenue in Harvey's Enterprise segment selling AI solutions to law firms and legal departments. Requires 4-6 years in sales enablement or GTM program management with enterprise sales methodology expertise.
Enterprise Customer Success Manager guiding large law firms and enterprises on AI platform adoption. Drive implementation, training, utilization metrics, renewals/expansion, and relay product feedback while acting as a trusted advisor.
Premium Support Specialist providing high-touch technical support, incident management, and escalation handling for Harvey's largest enterprise customers in the legal and professional services space. Requires strong technical troubleshooting, stakeholder communication, and customer obsession in a fast-scaling AI platform environment.
Own and scale Harvey's global paid search strategy across Google and Microsoft Ads to drive pipeline, revenue, and awareness among legal professionals. Requires 7+ years performance marketing experience with hands-on Google Ads expertise, strong analytics, and cross-functional collaboration.
Own Harvey's integrated SEO, AEO, and GEO strategy as an IC, driving organic visibility and pipeline across traditional search and AI answer engines like Perplexity and ChatGPT. Requires 8+ years SEO experience with recent AEO/GEO focus, deep technical skills, B2B SaaS background, and data-driven experimentation to connect content to revenue.
Build and scale customer community, advocacy, and engagement programs at Harvey AI. Design customer-facing initiatives, build relationships with power users and executives, coordinate research and events, and create scalable operational playbooks. Requires 5-8+ years in customer marketing, community, or program management at high-growth SaaS/AI companies.
Lead Harvey's global brand strategy, campaigns, paid media, and experiential activations. Own brand voice, budget, team, and consistency across marketing funnel while bridging brand and performance efforts. Requires 10+ years brand marketing experience with media and agency management.
Lead and scale Legal Engineering teams supporting in-house customer engagements across the Americas. Requires 9+ years PQE as a qualified lawyer with top-tier law firm or in-house F500/tech experience, plus proven second-line leadership building scalable systems and cross-functional partnerships.
Research engineer focused on post-training LLMs and agents for legal work. Requires hands-on experience training open-weight models and strong Python/research engineering skills.
Lead physical security technology initiatives, managing systems design, procurement, installation, and maintenance globally while coordinating with vendors and cross-functional teams. Requires 2-3+ years in security systems engineering and project management.
Lead Harvey's Product Security organization by building a team of embedded Product Security Engineers, defining security standards, and partnering with Engineering/Product leadership to embed security-by-design into AI-native software for professional services. Requires leadership experience in AppSec/Product Security at high-growth tech companies plus strong engineering background.
Lead and scale the security engineering organization, owning IAM strategy, security tooling, and foundational security platforms that enable rapid, secure product development.
Lead development of Harvey in Word, an AI-powered Microsoft Office Add-in using OfficeJS. Architect integrations, build agentic editing features, and mentor engineers. Requires deep OfficeJS expertise and 5+ years experience.