Los Angeles, California
Tech-enabled court reporting and litigation services
Steno provides court reporting, remote depositions, videography, and litigation support services enhanced by proprietary technology like Steno Connect for videoconferencing and Transcript Genius for AI-powered transcript analysis. They serve law firms nationwide with deferred payment options via DelayPay to streamline billing and focus on cases. This matters as it addresses inefficiencies in scheduling, technology, and financing in the fragmented court reporting industry.
Senior product leader responsible for owning a core product area, setting strategy and roadmap, and leading cross-functional squads to improve user workflows. Requires 7+ years of product management experience, strong technical and UX judgment, and experience managing full product lifecycles.
Own end-to-end payroll operations for a 500+ person multi-state and international workforce using Rippling HCM. Manage full-cycle processing, compliance (esp. CA, NY, TX, FL), commission/bonus payouts, Finance/People team liaison work, month-end reporting, and headcount forecasting.
Lead a remote team of 8 customer support agents handling calls, emails, and escalations for a legal services marketplace. Oversee quality assurance, coaching, metrics analysis, and process improvements while partnering with the manager to optimize support operations.
Apprentice alongside Senior Account Executives to support a $10M+ book of business through client relationship operations, prospecting/research, communications, scheduling, and CRM hygiene. Ideal for those with 1-3 years sales/support experience seeking a sales career launchpad.
Own and execute field marketing strategy and events in the Southeast (GA/FL) for Steno's litigation tech solutions. Requires 2-3 years experience coordinating B2B events and trade shows, strong organizational skills, and ~40% regional travel while based in Georgia or Florida.
Lead the records retrieval team at Steno, driving day-to-day operations, team development, process innovation toward AI-powered workflows, and hands-on quality oversight for a remote team. Requires 4+ years in records retrieval with portal experience and 2+ years managing remote teams.
Account Executive responsible for building and owning a book of business with law firms through outside/field sales, developing long-term relationships, and driving recurring revenue in a land-and-expand model. Requires 3-5 years of outside sales experience.
The Manager, Field Marketing Insights & Operations owns the operational backbone for field marketing programs at Steno. They translate strategy into scalable execution, optimize processes and measurement in partnership with RevOps, manage marketing tech stacks, and develop a small team while collaborating across revenue functions. Requires 6+ years in field marketing or ops roles plus 1-2 years of people management.
Inside sales role managing the full sales cycle for litigation technology services via outbound phone outreach to law firms. Requires 1-3 years outbound sales experience, strong phone skills, resilience, and metric-driven execution in a remote, high-activity environment.
Owns operational execution and process design for the Records Retrieval business line, acting as a strategic partner to leadership while managing offshore teams, reporting, and cross-functional initiatives.
Own end-to-end brand campaigns across OOH, CTV, podcast, direct mail, and paid social. Requires 5-7 years B2B marketing experience and proven ability to brief agencies, manage budgets, and measure brand impact.
Write compelling B2B/SaaS marketing copy across website, email, blog, ads, and sales collateral for a legal tech company. Requires 5+ years experience and a strong portfolio.
Lead and develop the Court Team at a litigation support company, managing workload, audits, escalations, and performance while building scalable processes and onboarding new team members. Requires 3+ years supervisory experience in legal filing and deep knowledge of California court eFiling systems.
Lead and develop a team of engineers, maintain technical standards, manage projects and resources, and drive continuous improvement of SDLC processes in a remote-first environment.
Lead QA strategy and test automation for complex litigation tech systems. Design Playwright/TypeScript automation, mentor engineers, and drive quality processes in a fast-paced remote engineering team.
Steno is seeking a Director of Partnerships for their Litigation Support team. This role involves owning client relationships, partnering with internal teams, and building scalable playbooks. The ideal candidate has 5+ years of experience in the legal or litigation support industry.
The Regional Calendar Manager will drive fill rate and coverage outcomes for their assigned region, managing deadline-driven workflows and communicating with external reporters and contractors. This role requires experience in calendar operations, scheduling, or staffing within court reporting or legal services.
Coordinate court reporter onboarding, inbox triage, and relationship management for a remote-first legal tech startup. Requires 3+ years in high-volume coordination or client relations, ideally with court reporting experience.
Leads service of process team managing workloads, SLAs, vendor networks, escalations, and operations using data-driven KPIs. Requires 5+ years high-volume SOP experience in California, team leadership, and tools like LegalConnect/ServeManager.
Leads full FP&A cycle including reporting, budgeting, forecasting, and variance analysis for operationally complex business. Acts as internal consultant solving cross-functional problems, diagnosing business drivers behind financials, and driving data-informed decisions on staffing, pricing, and resource allocation. Requires 8+ years FP&A and BizOps experience.
Account Executive driving sales to law firms through field work (3-4 days/week), client relationship management, product demos, and revenue growth. Requires 3-5 years sales experience, CRM proficiency, and field sales expertise.
Strategic Finance Manager supports financial operations through modeling, reporting, pricing analysis, and cross-functional partnerships. Requires 2+ years investment banking experience, bachelor's degree, and strong analytical skills.
Manages provider recruiting operations for court reporters, owning market targets, building scalable funnels, onboarding, and performance tracking. Requires 3+ years in high-volume staffing or marketplaces with leadership experience.
Senior full-stack software engineer building and enhancing products for a court reporting startup. Requires 5+ years experience with Node.js, TypeScript, React.js, PostgreSQL, git, testing, and cloud infrastructure.
Account Executive responsible for building and owning a book of business with law firms through outside/field sales, developing long-term relationships, and driving recurring revenue. Requires 3-5 years outside sales experience and thrives in high-activity environments.
Account Executive responsible for building and owning a book of business with law firms through outside/field sales (3+ days/week in-market), developing long-term relationships, and driving recurring revenue. Requires 3-5 years outside sales experience.
Drives revenue growth selling court reporting solutions to AM Law 100 firms through consultative sales, managing long complex cycles with C-suite and partners. Requires deep legal industry knowledge, proven track record in large deals, and strategic account management.
Staff full-stack engineer architects, designs, and implements technical solutions while mentoring engineers and refining processes in a remote environment. Requires 7+ years experience with Node.js, TypeScript, React, PostgreSQL, and deep web app knowledge.