Regional Calendar Manager

Why You Should Choose Steno

• Wins together – Stock options included. When Steno grows, you grow.
• Invests in you – Premium Medical, Dental, & Vision Coverage – options for you and your family, with 100% of premiums covered for some plans – well above industry benchmarks.
• Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach.
• Competitive Base Salary ($75,000–$95,000) – with real growth potential as you make your mark and build something meaningful.
• Own a high-impact region – You'll drive fill rate and coverage outcomes for your assigned portfolio, with real authority and visibility across the org.
• Remote-first – with flexible PTO, home office setup, wellness benefits, and a culture that rewards results and supports balance.

Why the Provider Operations Team at Steno Is Different

• You own outcomes – From proactive staffing to last-minute escalations, you're the person clients and teammates count on when it matters most.
• Deep reporter relationships – You know the court reporting world not just mechanically, but personally. You understand how reporters think, what they prioritize, and how to communicate in a way that builds lasting loyalty.
• Built for builders – You'll surface regional learnings, flag process gaps, and bring insights back to Calendar Leadership to make the whole team better.
• Real complexity, real impact – Navigate no-shows, complex placements, and deadline-driven workflows in a fast-moving environment where sound judgment is everything.

Requirements

You'll crush this role if you have at least 3–5 years of experience in calendar operations, scheduling, or staffing within court reporting or legal services. We need someone who's comfortable working independently, manages deadline-driven workflows with accuracy and precision, and communicates clearly with external reporters and contractors. You're fluent in ticketing systems like Zendesk or Front, comfortable in Google Suite, and thrive in environments that demand prioritization and judgment — not just task execution.

This role requires consistent availability Monday–Friday, 9:00 AM to 6:00 PM in your regional time zone, with after-hours and weekend support based on business needs.