Account Executive (Fort Worth, TX)

Responsibilities

• Drive new and existing business, tracking sales targets and staying accountable to your personal KPIs.
• Serve as the primary point of contact for your book of clients, responsible for developing and maintaining long-term relationships.
• Support clients via phone and email with professionalism, timeliness, and exceptional communication skills–always operating with a hospitality mindset.
• Consult with clients, answer their questions, anticipate their needs, and offer helpful and effective solutions to secure conversion.
• Monitor and analyze client usage of our product and services, acting proactively to increase product adoption and revenue within your book of business.
• Conduct virtual demonstrations of Steno’s products for prospective clients.
• Work cross-functionally with internal teams to keep up with new product and service releases and updates, including providing front-line feedback and objections to help us forecast market needs.
• Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships.

Requirements

• 3 - 5 years of experience in a similar role, or have relevant Account Management or Sales experience.
• Enjoy selling out in the field. You will be expected to be in the field 3-4 days a week in this role.
• High-activity, metrics-focused salesperson. You should understand the concepts of a predictable revenue model and can adapt your experience to meet Steno’s specific sales targets.
• Experienced with case management software or matter management.
• Quick learner and feel comfortable picking up new systems and processes. You're comfortable in a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must.
• Skilled in solution selling, have exceptional listening skills, verbal and written communications skills, and presentation skills.
• Desire to work with a fast-paced and quickly growing tech start-up and you’re enthusiastic about the opportunity for growth within the company.
• Conscientious, responsive, and professional teammate who views everyone as a client and strives to build strong, and cross-functional relationships.

Compensation & Benefits

• Salary: $85k-$110k
• Commission: 5% on Steno Revenue
• Anticipated first year OTE: $125k-$150k+
• Health, Vision, & Dental Benefits - low-cost health plans
• Wellness/Mental Health - shared benefits to be used among employees and families
• Flexible Paid Time Off - allowing employees to find balance in their lives
• Options of Equity
• Access to a company-provided 401k, a home office setup, a monthly stipend to cover internet/phone- And more!