Sales Support Specialist

Responsibilities

• Manage the SAE's full client engagement calendar (birthdays, firm anniversaries, case closings, follow-up cadences)
• Source, order, package, and deliver gifts, food, swag, and event tickets on time and on-brand
• Handle end-to-end logistics for lunch-and-learns, sporting events, and client happy hours, from invitation through post-event follow-up
• Identify net-new firms, new attorneys within existing accounts, and referral opportunities using proprietary and external tools (e.g. LinkedIn)
• Monitor active cases for copy order follow-up opportunities and track counsel involvement
• Deliver research-backed warm leads to the SAE
• Own some post-meeting follow-up emails, rate card delivery, and certain outbound communications on behalf of the SAE (with SAE review and approval)
• Book and coordinate meetings with internal and external stakeholders
• Execute drop-offs and drop-ins at smaller client offices to maintain relationship warmth
• Keep HubSpot current (contact enrichment, meeting notes, activity logging, follow-up reminders, pipeline reporting)
• Proactively flag gaps and close them before being asked

Requirements

• 1–3 years of experience in sales, sales/business development, sales support, legal, or client-facing operations (or a strong internship record with demonstrable initiative)
• Exceptional organizational skills
• Communicate clearly and professionally in writing
• Comfortable with CRM tools (HubSpot experience a plus)
• Eager to learn new tech quickly
• Can work independently with high judgment
• Genuine interest in a sales career

Compensation

• Hourly Wage: $33-$40/hr
• Bonus: up to $30,000, tied directly to your SAE's book of business growth year-over-year (full bonus at 10%+ growth; prorated at 5%–9.9% growth)