GTM Enablement Specialist

Responsibilities

Training Event Orchestration and Logistics

• Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology.
• Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions.
• Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability.
• Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with "radical follow-through".
• Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders.

Event Production and Emceeing

• Serve as the event "Producer" and "Emcee," ensuring smooth delivery and strong participant engagement throughout every session.
• Operate core delivery platforms (Zoom, LMS, virtual classroom tools) with full proficiency, eliminating technical disruptions.
• Follow facilitation guides and scripts to deliver established content with consistent professional quality and tone.
• Manage live interactions, including polls, Q&A, and breakouts, while reading the audience and adjusting pacing based on real-time signals.
• Act as the primary point of contact for facilitators and SMEs, ensuring they are set up for success and the environment is optimized for learning.

Feedback and Continuous Improvement

• Gather structured feedback from attendees after every session to measure program effectiveness and learner confidence.
• Synthesize learner sentiment into actionable insights, providing content designers with specific observations on confusion or engagement drops.
• Identify content improvement opportunities based on learner reactions and escalate them with specific proposed fixes.
• Document delivery processes and issue resolutions in the team knowledge base to ensure work is person-independent.

Requirements

• Minimum 2 years of experience in event management, ideally within a corporate or high-growth technology environment.
• Ideally 1 year of experience in training management or enablement delivery. Foundational knowledge of adult learning principles is a plus.
• Proven ability to communicate with precision and build trusted partnerships. Professional poise and the ability to manage conflicting priorities.
• Full proficiency in operating delivery platforms (Zoom, LMS) and project management tools. Experience with Mac and Google Suite is preferred.
• Immaculate attention to detail with the ability to manage multiple concurrent workstreams without sacrificing quality.
• Strong presentation and facilitation skills with the confidence to emcee for large groups of enterprise sales and services professionals.

Nice-to-Haves

• Foundational knowledge of adult learning principles.
• Experience with Mac and Google Suite.