Legal Engineer, Product Specialist
Serves as Harvey’s customer-facing legal AI specialist in Korea, helping law firms and in-house teams adopt the platform through onboarding, training, and consultative guidance. Requires Korean legal qualification or equivalent, at least three years as a qualified lawyer, and professional fluency in Korean and English.
About the job
Responsibilities
- Build trusted relationships with law firm and in-house legal teams in Korea, understanding their workflows and providing tailored guidance on incorporating Harvey’s AI into daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs for Korean-speaking legal professionals.
- Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewals through demonstrated customer impact and engagement.
- Surface adoption obstacles through user engagement and develop strategies to overcome them.
- Translate legal practice needs into actionable feedback for Product and Engineering.
- Contribute to Korean-market customer content, including training materials, use-case guides, and FAQ resources.
Requirements
- Korean legal qualification (변호사 자격) or equivalent.
- 3+ years of experience as a qualified lawyer at a top-tier Korean or international law firm.
- Fluency in Korean and English for professional settings.
- Strong executive engagement and relationship-building skills.
- Excellent presentation skills for legal and executive audiences.
- Strong understanding of legal processes and challenges, with curiosity about AI’s potential to transform the legal industry.
Nice to Have
- Sales or customer-facing experience, including law firm business development or secondment.
- Experience directly managing law firm client matters and relationships.
Skills
Artificial Intelligence, Customer Success, Account Management, Product Feedback, Legal Processes, Presentation Skills, Onboarding, Training Workshops, Business Development, Client Relationship Management
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