Senior Program Manager, Product and Marketing Operations

Responsibilities

Planning Systems

• Build and run infrastructure for annual planning, quarterly planning, roadmap reviews, and planning cycles.
• Create planning templates, calendars, dependency trackers, executive rollups, and portfolio cross-cuts.
• Build workflows, reporting, and automation to support planning cycles.
• Continuously improve planning systems as organizational needs evolve.

Performance Systems

• Build and operate the OKR system, including templates, reporting, status collection, executive summaries, and review cycles.
• Build KPI dashboards, scorecards, and reporting for priorities, progress, organizational health, and business performance.
• Create an operating model for evaluating cross-functional initiatives and integrated marketing moments.
• Automate recurring reporting and executive rollups.

Operational Leverage

• Simplify, standardize, and automate recurring work across Product and Marketing.
• Design and implement AI-enabled workflows for planning, reporting, documentation, and coordination.
• Build reusable templates, tooling, documentation, and automations.
• Drive adoption through enablement, feedback, and continuous improvement.

Requirements

• 8+ years of experience in program management, strategy and operations, marketing operations, product operations, business operations, or a related field.
• Experience building and operating planning, reporting, or cross-functional operating infrastructure.
• Ability to translate strategy into scalable workflows, systems, and organizational adoption.
• Experience driving complex cross-functional initiatives from concept through operationalization in a fast-paced, high-growth environment.
• Strong analytical and problem-solving skills.
• Exceptional cross-functional leadership and ability to influence without direct authority.
• Excellent written and verbal communication skills, including executive-level reporting and recommendations.
• Fluency with AI-enabled workflow design, automation, and process improvement.

Nice-to-Haves

• Experience building or scaling a PMO, Product Operations, Marketing Operations, or Strategy and Operations function.
• Experience building planning systems, OKR systems, executive reporting, or organizational operating mechanisms.
• Familiarity with product development lifecycles and marketing operating models.
• Experience designing dashboards, executive reporting, or planning tooling.
• Experience using AI to redesign workflows and improve organizational efficiency.

Compensation and Benefits

• Base salary range: $144,334–$169,805.
• Equity for full-time employees.
• 401(k) match up to 4%.
• Medical, dental, and vision plans, including pet coverage.
• Up to $10,000 per year in education reimbursement.
• Employee Resource Groups.
• Flexible paid time off and 9 paid holidays, plus a year-end week-long break.
• Paid parental leave and flexible return-to-work schedule.
• One-time $2,000 Calvin Care Cash incentive for eligible employees welcoming new family members.
• Flexible work environment with office or fully remote work options in the US.