Director, Advisor Relations

Key Responsibilities

• Develop and lead the Advisor Relations team, including managing the travel-knowledge expert bench and programming at scale.
• Own the strategy and execution of experiences that retain advisors, such as hosted conferences, local offices, co-working spaces, partner experiences (fams, retreats, hotel openings), and bespoke events. Partner with relevant teams to refine goals and advisor-fit. Prove program impact on growth and retention, and allocate investment accordingly.
• Own Fora X recognition programs end-to-end, including developing new ones, operations, events, qualification criteria, and collaboration with lifecycle marketing.
• Own Fora X Advisor sentiment, leading responses to issues surfaced via Support, NPS, or insights; build cross-functional processes for escalation, resolution, and advocacy across product, support, and programming.
• Run the travel-knowledge bench as a service center for the Fora X business partner team to access expertise on travel nuances and conference selection.

Requirements

• 10+ years in travel, hospitality, membership, or premium member experience, with 3+ years at a senior, lead, or director level owning a function or program end-to-end.
• Track record of building high-performing programs from the ground up, with demonstrable scale and outcomes.
• Demonstrated ability to link experiences to commercial outcomes like retention and growth.
• Track record of scaling high-touch programs through systems like segmentation, qualification, allocation, and self-serve options.
• Experience hiring, managing, and developing a team (managing contractors or vendors is a plus).
• Travel-adjacent credibility and fluency in luxury travel to earn respect from advisors and experts.
• Comfort owning scarce, high-demand access (e.g., event seats, fam slots) with fair, holistic decision-making and expectation management.
• Strong cross-functional skills and genuine warmth toward the community.
• Ability to work in the U.S.

Strongly Preferred

• High-growth startup or technology-enabled business experience.
• AI-forward and excited to use new tools as a core part of work.

Compensation and Benefits

• Base salary range of $170K–$190K + performance bonus + equity (final compensation depends on level; multiple levels considered).
• Unlimited vacation.
• Health Insurance (including option fully covered by Fora).
• Dental & Vision Insurance.
• Wellhub Memberships.
• 401k plan with company match.
• Commuter Benefits.
• Supplemental Life Insurance.
• Stock Options.