Senior Product Designer

Key Responsibilities

• Lead with insights, designs, flows, prototypes, etc. – both strategically and tactically. Be comfortable with the entire Product Design process from research and design system input, to design and prototyping, to handoff and QA.
• Contribute to our Design System to create consistently high quality experiences for our customers and decrease the time it takes to deliver it.
• Develop product designs that strike a balance between creativity, quality, speed, and business opportunity.
• Design new product features, from conception to user experience to pixel perfect implementation.
• Establish and drive a posture and practice of understanding customer problems deeply – not just reacting to customer requests but understanding them well enough to create solutions customers could not have thought of themselves.
• Design and execute mixed-method research studies, synthesizing behavioral data using established UX research methodologies (affinity diagramming, statistical analysis of task completion rates) to produce insights that inform product strategy.
• Demonstrate compelling and confident storytelling that surfaces assumptions and difficult decisions but also aligns stakeholders around solutions.
• Work collaboratively with peers in Product Management, Product Ops, Engineering and across Fora.

Requirements

• 5+ years of product design experience, preferably in a startup or embedded environment.
• Bachelor's degree in Human-Computer Interaction, Interaction Design, Computer Science, or a related field.
• Comfortable designing for both SaaS and Consumer-facing products, with significant experience in at least one.
• Excited about creating many designs quickly, designing from 0-1 and iterating on existing products.
• Approach design with an eye on practicality and business impact.
• Comfortable working with partial data or input from Product Managers; think with a product mindset.
• Communicate well, both design ideas and ability to speak fluently with advisors to secure product feedback.
• Strong ability to create easy-to-use interfaces to accomplish complex tasks.
• Fondness for identifying and addressing uncertain issues and converting them into well-defined objectives.
• Eye for visually appealing and meticulously crafted design, paying close attention to details.
• Extremely comfortable with Figma.

Nice-to-Haves

• Hands-on HTML/CSS background.