Support Specialist providing prompt, empathetic help to travel advisors across booking, account, finance, and experience queues. Requires 1-2 years customer support experience, strong metrics performance, and comfort with technical tools; NYC-based.
Deliver high-touch support for Fora X advisors, handling escalations, metrics, and process improvements in a fast-paced tech environment. Requires 3-5 years support/ops experience and strong communication skills.
Support Specialist providing prompt, empathetic help to travel advisors across booking, account, finance, and experience queues. Requires 1-2 years customer support experience, strong metrics performance, and comfort with technical tools; NYC-based.
Deliver high-touch support for Fora X advisors, handling escalations, metrics, and process improvements in a fast-paced tech environment. Requires 3-5 years support/ops experience and strong communication skills.