Supports lending applicants through chat, phone, and email while resolving complex issues, coordinating escalations, and improving AI-enabled support workflows. Requires strong communication, investigation, documentation, and cross-functional problem-solving skills.

Handles inbound text-based customer service for vehicle recalls, converts inquiries into scheduled appointments, and maintains accurate records across multiple systems. Requires at least one year of high-volume call center experience and strong written communication skills.

Provides phone, email, and chat support to patients, providers, pharmacies, and insurers; schedules appointments, manages provider calendars, processes administrative requests, and resolves or escalates minor technical issues. Customer service, phone support, multitasking, and scheduling experience are required.

Handles inbound text-based customer service for vehicle recalls, converts service leads into scheduled appointments, and maintains accurate records across multiple systems. Requires at least one year of high-volume call center experience and strong written communication skills.

Handles complex customer issues across payments, cards, travel, and accounting integrations while driving escalations and process improvements. The role suits a systems thinker with hands-on AI-tool experience, strong communication skills, and comfort troubleshooting technical workflows.

Supports members with healthcare benefits, insurance, and platform issues through empathetic email and phone assistance. The role requires 1–4 years of member-facing support experience, strong communication, and collaboration with Operations, Product, and Engineering.

Supports members through healthcare benefits and platform issues via email and phone, owns cases end-to-end, and identifies opportunities to improve support systems. Requires 1–4 years of customer-facing experience, strong communication, and onsite availability in the San Francisco Bay Area.

Processes standard customer data migrations, reviews and cleans datasets, and provides first-touch customer communication. The role suits an entry-level candidate with spreadsheet familiarity, strong attention to detail, and clear communication skills.

Reviews customer and account eligibility, validates broker and carrier authority, manages compliance records, and resolves customer disputes. Requires 2–3 years of customer-facing office or phone-queue experience, strong communication and accuracy, and a bachelor's degree.

Leads a frontline Support organization by managing people, service operations, KPIs, quality assurance, hiring, and scalable processes. Requires at least 2 years of client-facing team management experience in a high-growth SaaS environment and regular presence in the Denver office.

Provides frontline support for complex and sensitive safety cases, including threats, violence, exploitation, and self-harm. The role requires at least four years of relevant customer service, emergency, mediation, or Trust and Safety experience, strong judgment, communication skills, and schedule flexibility.

Supports enterprise brokerage clients by resolving trading and platform issues, monitoring activity and corporate actions, and coordinating with trading, IT, and compliance teams. Requires a bachelor's degree, 2–3 years of brokerage or trading experience, and relevant securities licensing.

Provides end-to-end support for SaaS customers through email, chat, and video, troubleshooting issues and documenting resolutions. Requires a bachelor's degree, 1–4 years of SaaS support experience, strong communication skills, and availability for night shifts.

Own end-to-end support for a portfolio of healthcare providers, resolving cases, improving provider experiences, and coordinating with internal teams. Requires 3+ years of customer support or success experience, strong communication, Salesforce and spreadsheet proficiency, and willingness to work US shifts.

Supports customers administering US employee benefits through a SaaS platform, resolving issues and providing guidance on compliance, product usage, and benefits administration. Requires a bachelor's degree, 1–4 years of relevant support experience, strong communication skills, and night-shift availability.

Provides specialized customer support for Rippling’s employee benefits products, resolving SaaS issues and guiding customers on benefits administration and compliance. Requires a bachelor’s degree, 1–4 years of US benefits support experience, strong communication skills, and night-shift availability.

Resolves complex borrower inquiries across email, chat, and phone while researching issues, documenting cases, and applying servicing policies. The role requires customer-support experience, strong written and verbal communication, careful investigation, and accurate use of support systems and approved AI tools.

Leads regional enterprise customer support operations, managing team performance, escalations, staffing, and continuous improvement. Requires 8+ years in customer support or experience, including 4+ years managing high-volume teams, plus strong Zendesk administration and technical troubleshooting skills.

Resolves urgent user escalations, partners with product and engineering teams, and drives root-cause remediation and support-process improvements. Requires 5+ years in customer-facing support, escalation handling, stakeholder influence, and process improvement.

Provides multichannel customer service and tailored solutions to healthcare provider partners, including feature upselling and issue resolution. Requires strong communication, problem-solving, organization, and adaptability in a fast-paced environment.

Reviews pharmacy prior authorization requests, verifies coverage and claims information, and approves or escalates cases under established protocols. Requires an active pharmacy technician license, 2–4 years of pharmacy technician experience, and strong communication and critical-thinking skills.

Own the daily delivery and quality of time-sensitive media intelligence digests for client accounts in Bulgaria. The role requires at least one year of customer support or operational workflow experience, strong attention to detail, deadline management, and cross-functional collaboration.

Leads and scales Thatch’s Employer Support organization, managing support leaders and specialists while establishing operational strategy, metrics, processes, and a customer-first culture. Requires 5+ years leading support teams and strong cross-functional project and communication skills.

Owns high-volume Standards & Enforcement queues, resolving appeals and legal-adjacent requests while improving SOPs, Zendesk workflows, reporting, and AI-assisted triage. Requires 2–4 years of platform Trust & Safety or related experience, strong judgment, data skills, and clear writing.

Provides voice-based support to external users, troubleshoots issues, manages critical workflows, and improves operational processes. The role requires strong communication, analytical problem-solving, customer-call experience, and comfort working onsite in scheduled shifts.

Provides front-line client and platform support for a retail active-trading brokerage, handling account issues, onboarding, billing, and trading inquiries. Requires at least two years of fintech or brokerage support experience, active Series 7 and Series 63 licenses, and strong communication skills.

Provides front-line operational and platform support for an active trading brokerage, handling account, onboarding, billing, and trading-related inquiries. Requires at least four years of fintech or brokerage support experience, active Series 7 and Series 63 licenses, and strong client-service skills.

Supports Coast customers through onboarding, training, troubleshooting, escalations, and adoption initiatives. The role requires strong communication, problem-solving, product knowledge, and regular onsite work in the Salt Lake City area.

Leads and coaches a call center agent team, manages performance and capacity, handles escalations, and supports members during peak demand. Requires 5+ years of call center experience, leadership experience, bilingual Spanish proficiency, and a high school diploma or equivalent.

Supports customers through email, issue troubleshooting, follow-up, and accurate recordkeeping while completing structured training. The apprenticeship is intended for current students or recent 2026 graduates who communicate well and enjoy solving problems in a collaborative in-office environment.

Own high-tier customer and executive escalations for Shippo’s SaaS products, driving resolution, identifying churn risk, and mentoring support specialists. Requires 4+ years of tech support experience, strong writing and de-escalation skills, and at least 2 years handling escalations.

Supports Headway providers and patients through email, chat, and phone by resolving operational and technical issues, handling sensitive conversations, and identifying improvements. The role requires excellent communication, empathy, sound judgment, problem-solving ability, and weekend availability.

Provides first-line, Tier 1 support for customers using payroll, HR, tax, and benefits software. The role suits an empathetic, fast-learning communicator with 0–2 years of customer-facing experience who can work Pacific Time hours.

Provides high-touch, real-time support for complex luxury travel and lifestyle requests, coordinating bookings and external partners for discerning members. Requires 2–4 years of luxury travel, concierge, or lifestyle-management experience, strong global travel knowledge, discretion, and excellent written communication.

Supports brokerage customers through account opening, maintenance, documentation, and compliance processes. The role requires FINRA SIE, Series 7, and Series 63 licenses, strong customer communication, and careful attention to regulatory and operational detail.

Provides phone- and email-based technical customer support for the Everlaw platform, helping legal-sector clients use the product and resolve issues. Requires at least two years of customer service experience, strong communication, and comfort with technology; CRM and legal-tech experience are advantageous.

Leads Headway’s global customer experience operation across internal teams and outsourced partners, owning service quality, staffing, costs, systems, and AI transformation. Requires 10+ years in CX or service operations, 5+ years managing managers, and experience scaling support in a high-growth technology company.

Own support ticket triage, routing, data quality, and scalable workflows for Privy’s Developer Success team. The role requires 1–3 years of operational experience, strong process discipline, customer judgment, and familiarity with support and CRM systems.

Investigates and resolves at-risk drug and occupational health screening cases through customer, clinic, and candidate outreach. The role requires at least two years of coordination or customer-facing experience, strong judgment around HIPAA-protected information, and the ability to identify systemic process issues.

Supports investment professionals by resolving software, data, and calculation issues, coordinating with internal technical teams, and helping clients use the platform effectively. Requires a bachelor’s degree or equivalent experience, strong communication skills, and at least one year in a client-facing role.

Provides expert, multi-channel support to high-value Coinbase customers by investigating complex issues, resolving root causes, and partnering cross-functionally on escalations. Requires 3+ years of relevant support experience, crypto knowledge, and full-time in-office availability including nights and weekends.

Investigate sensitive Trust & Safety incidents, support customers during escalations and emergencies, and make objective decisions about safety risks and platform access. The role requires at least two years of relevant experience, customer de-escalation skills, English and French fluency, and availability for weekend coverage.

Investigates complex Trust and Safety incidents, veterinary claims, and escalated customer concerns while providing empathetic, objective crisis support. Requires 2+ years of relevant safety experience, de-escalation skills, English and French fluency, and familiarity with customer-support tools.

Provides multi-channel technical and customer support for RevolutionEHR, troubleshooting healthcare software issues, managing cases through resolution, and collaborating with internal teams. Requires two years of eyecare experience and strong communication, problem-solving, and organizational skills.

Supports ecommerce merchants through live chat and email, troubleshooting product issues, educating customers, escalating complex cases, and turning feedback into scalable support processes. The role suits a customer-focused, entrepreneurial communicator comfortable with AI, automation, and rapid change.

Leads customer support operations for state education programs across phone, chat, and email. The role manages performance metrics, develops frontline specialists, handles escalations and risk, and drives scalable process improvements in a fast-paced environment.

Provides phone, email, and chat support for small-business health benefits customers, resolving complex inquiries and advocating for customers. Requires at least two years of relevant customer-facing experience, including one year in benefits, plus strong communication and problem-solving skills.

Provides real-time customer support across social media and digital channels, resolving passenger and driver issues with empathy, precision, and sound judgment. Requires at least one year of customer service or sales experience and strong written communication skills.

Provides real-time customer support across social media and digital channels, resolving passenger and driver issues while representing Lyft’s brand voice. Requires at least one year of customer service or sales experience, excellent writing, sound judgment, and emotional intelligence.

Supports Australian insurance brokers and policyholders through communication, product education, and policy administration. The role suits someone with customer service experience or a strong willingness to learn, with insurance and Zendesk experience as advantages.