San Diego, CA
Practice management software for retail healthcare practices
PracticeTek builds and invests in SaaS platforms including EHR, practice management, patient engagement, and payments for retail healthcare providers like chiropractic, optometry, dental, and wellness clinics. It serves over 40,000 practices across North America, streamlining operations from patient acquisition to billing. This enables clinicians to focus on care by reducing administrative burdens and improving patient experiences.
The Senior Marketing Project Manager will coordinate campaigns, creative initiatives, timelines, resources, and process improvements across multiple brands. The role requires 5+ years of marketing or creative project management experience, strong stakeholder communication, and expertise with Asana; HubSpot and Webflow experience is a plus.
Leads the HRBP organization while advising executive leaders on workforce strategy, organizational effectiveness, talent, employee relations, and transformation. Requires a bachelor’s degree, executive-level partnership experience, and substantial HRBP leadership experience in a high-growth environment.
Leads HR Operations strategy and service delivery across shared services, payroll, compliance, HR technology, employee experience, and analytics. Requires a bachelor's degree, 10+ years of progressive HR experience, and significant leadership in scalable, multi-state HR operations.
Owns discovery, definition, delivery, and continuous improvement of patient-facing healthcare product experiences. The role partners with engineering, design, data, and business stakeholders to translate customer needs into quality launches, roadmaps, and measurable outcomes.
The Website Optimization Manager leads website strategy, conversion rate optimization, lead generation, and development for PracticeTek's multi-site web properties in the healthcare tech space. Requires 5+ years in website development/optimization, strong project management skills, and a bachelor's degree; Webflow and B2B SaaS experience preferred.
Lead and develop a customer support team to deliver exceptional service, optimize processes, and improve customer satisfaction metrics in a SaaS healthcare tech environment. Requires 4+ years customer support experience including 1-2 years of leadership.
Lead and develop an AR collections team across 16 brands at a healthcare SaaS company. Manage collections strategies, executive reporting, process automation with Zuora, and cross-functional partnerships to improve cash flow, DSO, and working capital. Requires 7+ years AR/finance experience including 3+ years managing teams.
Own GTM strategy and launches for a healthcare payments platform, building messaging, sales enablement, and performance measurement to drive adoption and revenue across multiple EHR verticals.
Own product strategy and roadmap for embedded payments in retail healthcare. Drive full lifecycle from discovery through launch and iteration, partnering with engineering, design, operations, sales, and external vendors.
Own product backlog and serve as Product Owner for a Scrum team building SaaS healthcare/wellness solutions. Translate customer needs into features, drive cross-functional delivery, and measure impact on practice efficiency and growth.
Lead the Business Systems team managing internal platforms (CRM, ERP, HRIS) and drive complex system implementations, integrations, and data migrations. Requires 5+ years management and systems experience with Salesforce, Zuora, or HubSpot.
Lead operational strategy and execution for the Dental/Ortho business unit, building scalable operating systems across CS, Support, Implementation, Sales, and Marketing to drive retention, efficiency, and growth.
Optimizes Salesforce for sales teams by streamlining processes, implementing Agentforce AI automation, managing Flows and data quality in a multi-brand enterprise org. Requires 4+ years Salesforce admin experience, ADM-201 cert, and expertise in Flow/Apex.
Handles Tier 1 escalations for healthcare SaaS products, diagnosing software, configuration, and network issues while partnering with higher-tier teams. Requires 2+ years support experience, preferably in behavioral health settings, and strong troubleshooting skills.
Conduct outbound prospecting to generate leads and schedule demos for Account Executives in healthcare SaaS, using tools like Salesforce and Outreach. Requires strong communication and time management skills; prior sales experience preferred.