PracticeTek
Practice management software for retail healthcare practices
PracticeTek builds and invests in SaaS platforms including EHR, practice management, patient engagement, and payments for retail healthcare providers like chiropractic, optometry, dental, and wellness clinics. It serves over 40,000 practices across North America, streamlining operations from patient acquisition to billing. This enables clinicians to focus on care by reducing administrative burdens and improving patient experiences.
Social Media Manager
Lead social media strategy and execution across multiple brands, driving engagement, conversions, and influencer programs. Requires 5+ years in social media marketing with strong content creation and project management skills.
Sr. Director of Operations
Lead operational strategy and execution for the Dental/Ortho business unit, building scalable operating systems across CS, Support, Implementation, Sales, and Marketing to drive retention, efficiency, and growth.
Lead Software Engineer (PracticeQ)
Lead design and development of scalable .NET/C# and Angular SaaS features for a healthcare practice management platform. Mentor engineers, own features end-to-end, and drive technical excellence in a fully remote environment.
Sales Development Representative I
Generate new business opportunities by conducting outbound prospecting calls and engaging leads. Schedule qualified online product demonstrations for Account Executives and communicate the value of software solutions.
Associate HR Business Partner
The Associate HR Business Partner supports employee relations, leave administration, and HR operations. This role fosters a positive employee experience, ensures compliance, and aligns with company policies and values.
Senior Revenue Accountant
The Senior Revenue Accountant will own day-to-day revenue accounting activities, including invoicing, collections support, revenue recognition, and reporting for a SaaS business. This role requires strong technical accounting skills and experience with ASC 606.
Director, Customer Onboarding
Director-level leader to build and scale unified customer onboarding programs across multiple healthcare verticals, driving time-to-value, retention, and adoption through AI, automation, and cross-functional collaboration.
Sr. Salesforce Administrator
Optimizes Salesforce for sales teams by streamlining processes, implementing Agentforce AI automation, managing Flows and data quality in a multi-brand enterprise org. Requires 4+ years Salesforce admin experience, ADM-201 cert, and expertise in Flow/Apex.
Customer Support Specialist I (Behavioral Health)
Handles Tier 1 escalations for healthcare SaaS products, diagnosing software, configuration, and network issues while partnering with higher-tier teams. Requires 2+ years support experience, preferably in behavioral health settings, and strong troubleshooting skills.
Customer Support Specialist I
Handles Tier 1 customer support tickets via email, phone, and chat using Salesforce and Freshdesk, ensuring resolutions within SLAs and high CSAT scores. Requires 2+ years experience, strong communication, and technical aptitude in a fast-paced SaaS environment.
Software Onboarding Specialist - Wellbeing
Onboards behavioral health customers onto SaaS practice management platform, managing timelines, building relationships, and scaling experiences with tools like Userpilot. Requires 4+ years in SaaS support or mental health practices, CRM experience, and strong project management.
Sales Development Representative I - Doctible
Conduct outbound prospecting to generate leads and schedule demos for Account Executives in healthcare SaaS, using tools like Salesforce and Outreach. Requires strong communication and time management skills; prior sales experience preferred.
Customer Success Specialist
Handles escalated Tier 1 technical support issues for healthcare SaaS products, diagnosing software/network problems and collaborating with higher-tier teams. Requires 2+ years in customer/technical support with strong troubleshooting skills.
Payments Risk & Compliance Analyst
Analyzes merchant applications for risk and compliance, conducts KYC/OFAC verifications, monitors portfolios for fraud signals, and recommends mitigation actions. Requires 2-4 years in payments risk or PayFac environments with strong analytical skills.
Lead Software Engineer - Front Office AI Platform (Ruby on Rails)
Lead hands-on development of API-first Ruby on Rails backend services for healthcare AI platform, ensuring scalability, reliability, security, and compliance. Requires 5+ years Rails experience, AWS proficiency, and strong ownership of production systems.
Senior Dev Ops Engineer
Senior DevOps Engineer manages application deployments with Helm and Kubernetes, maintains AWS infrastructure using Terraform, monitors performance, troubleshoots issues, and supports development teams via on-call rotation. Requires Kubernetes/AWS experience, IaC proficiency, and bachelor's degree or equivalent.
Assistant Controller
Leads monthly financial close, prepares statements and reconciliations per GAAP, manages audits, and optimizes accounting processes in a high-growth SaaS environment. Requires 5+ years experience, bachelor's in Accounting/Finance, CPA preferred, and SaaS metrics knowledge.
Software Onboarding Representative - Chiropractic
Onboards new chiropractic customers to ChiroTouch software, managing projects for successful implementation while delivering exceptional support. Requires 2+ years customer service experience, preferably in SaaS onboarding, and familiarity with chiropractic software.
Sales Training Manager
Leads sales training and coaching for inside sales reps, designing curricula, providing 1:1 feedback, leveraging AI tools to boost performance, and driving process improvements. Requires 7+ years in sales/sales leadership with quota experience and Salesforce proficiency.