Senior Accounting Manager, Accounts Receivable

Responsibilities

• Lead, coach, and develop a team of Accounts Receivable Collectors responsible for managing receivables across sixteen PracticeTek brands, driving accountability, productivity, and continuous improvement.
• Drive working capital improvements through proactive management of collections strategies, customer payment behavior, delinquency trends, write-off reduction initiatives, and recovery programs.
• Prepare and present weekly and monthly AR reporting packages for Finance leadership, including aging analysis, cash collections performance, collector productivity, churn reporting, write-offs, recovery metrics, and sales-to-cash conversion trends.
• Partner with the Controller, CFO, Billing and Revenue Operations, Customer Success, and business leaders to identify collection risks, improve payment performance, support system migrations, and drive strategic initiatives impacting working capital.
• Develop and deliver executive-level reporting and business insights covering AR aging, cash collections, collector performance, sales-to-cash conversion, churn trends, write-offs, recovery performance, and portfolio health to Finance leadership.
• Evaluate and implement process improvements, automation opportunities, and collection strategies that improve efficiency, scalability, customer experience, and financial outcomes across the organization.
• Lead the strategic roadmap for Accounts Receivable technology, including ownership of the recently implemented Zuora Collections module, ensuring the platform delivers measurable improvements in cash collections, aging performance, collector productivity, forecasting accuracy, and executive reporting.
• Manage third-party collection agency relationship, monitor recovery performance, and recommend escalation strategies for delinquent accounts.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
• 7+ years of progressive Accounts Receivable, Collections, Revenue/Billing Operations, or related finance experience, including at least 3 years leading high-performing teams.
• Experience managing accounts receivable functions supporting multi-entity, multibrand, or high-growth SaaS organizations with recurring revenue models.
• Strong financial reporting and analytical capabilities with experience preparing executive-level reporting and business insights for senior leadership.
• Demonstrated ability to analyze large data sets, identify trends, forecast cash collections, and drive data-informed decision making.
• Experience with ERP, CRM, and billing platforms such as NetSuite, Salesforce, Zuora, Chargebee, Stripe, or similar financial systems.
• Advanced Excel and reporting skills with experience building dashboards, KPIs, and operational performance metrics.
• Exceptional leadership, communication, stakeholder management, and problem solving skills.
• Commitment to fostering a culture of accountability, continuous improvement, collaboration, and customer focus.

Compensation and Benefits

• Annual base salary range: $120,000 - $125,000.
• Eligible for benefits including health, dental, vision, paid time off, 401(k) with company match.
• May be eligible for additional compensation such as bonuses or equity.