Odyssey

Build and own scalable full-stack systems for eligibility, education funding ledgers, marketplace payments, and internal tools. The role requires 3+ years of software development experience, strong TypeScript skills, and experience delivering 0-to-1 products in startup environments.

Leads customer support operations for state education programs across phone, chat, and email. The role manages performance metrics, develops frontline specialists, handles escalations and risk, and drives scalable process improvements in a fast-paced environment.

As Odyssey's first Security Engineer, own the company's security posture by building programs from the ground up, assessing risks, implementing controls across the tech stack, maintaining SOC 2 compliance, and embedding security into development workflows. Requires 6+ years software engineering experience focused on security, cloud, or DevOps, plus hands-on compliance and tooling expertise.

As an Implementation Manager, you will own the successful deployment and adoption of Odyssey's technology products for state agency customers. You will lead complex implementation cycles, build strong stakeholder partnerships, and drive customer growth and renewal.

Bilingual (English/Spanish) frontline support specialist handling customer inquiries via phone, email, SMS, and chat for education savings account programs. Requires 3+ years support experience and Zendesk proficiency.