Raleigh, North Carolina
AI-powered student engagement for higher education
Element451 builds an AI-driven CRM and agent platform for higher-education institutions. Its software supports student attraction, enrollment, engagement, and support by combining CRM data, automation, workflows, integrations, and AI agents.
Leads the post-sales integration function, owning SIS and CRM integration architecture, delivery, maintenance, support, and team development. Requires deep higher-education integration expertise, strong scoping and solutioning skills, and 8+ years in integration delivery with 3+ years leading technical teams.
Provides the technical layer behind Customer Success by resolving escalations, leading post-go-live discovery, supporting CRM and workflow solutioning, and coaching account managers. Requires 4–7 years in a technical customer-facing B2B SaaS role, CRM configuration expertise, and integration/API literacy.
Leads growth marketing and demand generation for a scaling B2B SaaS platform, owning paid media, lifecycle programs, experimentation, marketing technology, and pipeline performance. Requires 6–8+ years of experience, strong analytical and budget-management skills, and expertise across digital marketing channels.
Own the Core Platform roadmap spanning data, workflows, reporting, integrations, and source attribution for a higher-education CRM and AI platform. The role requires product management experience, technical fluency with data systems and APIs, and strong cross-functional communication.