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Element451Element451United States

Product Manager

Own the Core Platform roadmap spanning data, workflows, reporting, integrations, and source attribution for a higher-education CRM and AI platform. The role requires product management experience, technical fluency with data systems and APIs, and strong cross-functional communication.

Salary not listed
RemoteProduct Management

About the role

Responsibilities

  • Own the Core Platform product area, including data, automation, workflows, insights, reporting, integrations, and marketing source data.
  • Define the roadmap, unblock engineering, and improve the reliability and usability of customer data and AI-agent workflows.
  • Own selected AI CRM features based on team needs and priorities.
  • Lead product work across data sources, field management, structured data, deduplication, audit logging, workflows, rules, journeys, reporting, webhooks, APIs, native connectors, iPaaS partnerships, campaign attribution, source tracking, and web analytics.
  • Align engineering, design, sales, and executive leadership around product vision and priorities.
  • Engage with administrators, enrollment operations teams, registrars, and data teams to understand customer needs.

Requirements

  • Experience with product management or equivalent ownership of product outcomes and roadmaps.
  • Experience working on CRM, data, or platform products.
  • Understanding of data modeling, ETL/ELT patterns, rules and workflow engines, API design, and webhook reliability.
  • Ability to read API specifications and write SQL queries to validate assumptions.
  • Understanding of REST APIs, webhooks, and event streaming.
  • Strong systems-thinking, communication, presentation, and cross-functional collaboration skills.

Nice-to-Haves

  • Experience in EdTech or higher-education SIS and CRM ecosystems, including Slate, Salesforce, Banner, or Colleague.
  • Technical or deep functional experience in a higher-education or campus setting.
  • Familiarity with Workato, Boomi, MuleSoft, Zapier, or Make.com.
  • Experience designing rules or workflow engines, data-quality or matching systems, or reporting and BI products.
  • Background in vertical SaaS where data fidelity is a competitive differentiator.
  • Experience designing or managing public APIs and developer-facing products.

Benefits and Compensation

  • Work with a small, high-leverage product team directly alongside product and engineering leadership.
  • Opportunity to own features and projects across product areas in a fast-moving environment.

Skills

CRMData Modelingetl/eltSQLREST APIsWebhooksevent streamingWorkflow AutomationAPI DesignData QualitydeduplicationreportingBusiness IntelligenceZapierSalesforce

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