Product Manager II

Responsibilities

• Identify important customer problems through live customer research, prospect meetings, market and competitor research, usage analysis, and written feedback.
• Collaborate with UX design to translate research into product requirements, ideate on design needs, and prototype ideas.
• Partner with engineering to assess feasibility and scope, write Product Requirement Documents and user stories, and guide features from concept through launch.
• Define the roadmap for the assigned problem space and align internal and external stakeholders.
• Coordinate with teams outside product management on product positioning, messaging, and launches.
• Serve as the subject matter expert for the product, target customer, and problem space.
• Attend product development meetings and help unblock designers and engineers.
• Develop and report metrics measuring product health and usage.
• Improve research, development, and product delivery processes.

Requirements

• 4+ years of experience as a product manager.
• Proven track record of launching and supporting customer-facing features or products.
• Design literacy, including evaluating UX quality, providing meaningful design feedback, and independently prototyping ideas.
• Ability to identify problems and create impactful solutions.
• Experience with RMM systems or an IT background.
• Ability to present to large groups.
• Curiosity, ownership, honesty, collaboration, and commitment to continuous improvement.

Compensation and Benefits

• Four-day work week.
• Equity.
• Managers who champion professional development.
• 100% premium coverage for medical, dental, and vision insurance for employees and dependents.
• 100% premium coverage for short-term disability, long-term disability, life, and AD&D insurance.
• Company match on the first 6% of employee deferrals.
• Flexible paid time off.
• Health Savings Account and wellness incentives.
• Quarterly company values award.