Online brokerage for options, futures, and stocks.
tastytrade operates an online brokerage platform focused on options, futures, stocks, and trading education for retail traders. It provides trading tools and platform access to support active individual investors. The company was acquired by IG Group in 2021.
Provide frontline technical support for trading platform users via phone, email, and chat. Troubleshoot hardware, software, networking, and connectivity issues across Mac, Windows, iOS, and Android while escalating bugs to Engineering.
Own core platform experiences across mobile, web, and desktop for a fintech trading platform. Drive onboarding, navigation standards, accessibility, and cross-functional product initiatives with 6+ years of PM experience.
Own end-to-end investing experience (stock/ETF discovery, order entry, portfolio tools) at tastytrade. Define strategy and build 0-to-1 medium/long-term investing products including portfolio construction and automated investing.
Own end-to-end futures trading experience at tastytrade, leading product strategy, execution, and stakeholder alignment for high-performance trading interfaces across web, mobile, and desktop. Requires 5+ years PM experience and deep futures market expertise.
Owns and scales the affiliate marketing channel end-to-end while supporting broader strategic partnerships. Requires 4-6 years in affiliate or performance marketing with strong analytics and relationship management skills.
Lead Product Manager owning the core platform experience across mobile, web, and desktop for a fintech trading platform. Sets platform standards, drives activation metrics, mentors PMs, and leverages AI to improve onboarding, discovery, and cross-sell.
Trade Desk Representative providing inbound phone, chat, and email support for tastytrade's retail brokerage customers. Assist with complex option order execution, analyze positions and strategies, and help self-directed investors with platform and account questions. Requires FINRA Series 3/7/63 licenses and 2-3 years high-volume customer service experience.