Chicago, Illinois
Online brokerage for options, futures, and stocks.
tastytrade operates an online brokerage platform focused on options, futures, stocks, and trading education for retail traders. It provides trading tools and platform access to support active individual investors. The company was acquired by IG Group in 2021.
Provides high-volume phone, chat, and email support to self-directed investors, including complex options order execution, position analysis, and brokerage platform assistance. Requires FINRA Series 3, 7, and 63 certifications and 2–3 years of related experience.
Supports US foreign exchange clients by executing orders, resolving account and platform inquiries, guiding onboarding and funding, and improving the client experience. The role requires 1–4 years of related industry experience, financial-market knowledge, and strong communication skills.
Provides frontline technical support for a trading platform across desktop, web, and mobile environments. The role requires 1–3 years of support experience, strong operating-system and networking knowledge, and the ability to document and escalate issues effectively.
Defines and establishes the company's SRE practice for a brokerage platform, including SLOs, error budgets, observability, fault testing, and reliability patterns. Requires production coding in Ruby or Java, Python automation, strong Linux and networking fundamentals, and experience influencing engineering teams.
Leads tastytrade’s fraud function, including investigations, fraud strategy, controls, analytics, vendor management, and team development. Requires 7+ years of fraud risk experience, including leadership in fintech, payments, or digital brokerage, plus expertise in ACH fraud, account takeover, and first-party fraud.
Leads complex fraud investigations across brokerage and fintech customer activity, identifies emerging fraud risks, and recommends detection improvements. The role requires 3–5 years of fraud or transaction-monitoring experience, strong analytical and communication skills, and familiarity with fraud detection tools.
Senior Surveillance Specialist responsible for designing, building, tuning, and operating cross-asset trade surveillance and AML monitoring systems at a FINRA-regulated broker-dealer. Involves alert investigation, SAR filing, blockchain monitoring, regulatory reporting, and program enhancement across equities, futures, crypto, and prediction markets. Requires 2-5+ years experience, specific FINRA/NFA licenses, regulatory knowledge, SQL, and investigative skills.
Provide 24/7 overnight and weekend trading support, risk monitoring, and customer assistance for futures, options, and related products at tastytrade. Requires Series 7/63/3 licenses, 3-5 years derivatives trading experience, and ability to work independently on risk events and urgent issues during off-hours.
SEO Specialist responsible for managing IG North America websites, executing SEO and generative search optimization (GEO) strategies, conducting keyword research, technical audits, content optimization, and performance monitoring to drive organic growth and visibility.
Own the operational layer between trading platforms and regulatory obligations at tastyfx. Manage real-time platform monitoring, incident response, NFA/CFTC documentation, capital charges, payment rails, and compliance reporting in a fast-paced forex brokerage environment.
Lead organic growth strategy for tastytrade.com and app, owning SEO, GEO/AI search optimization, and ASO. Define KPIs, build dashboards tying efforts to business outcomes, lead the organic team, and partner cross-functionally to drive traffic, rankings, and pipeline from owned channels. Requires 7+ years SEO/organic experience with team leadership.
Senior Product Designer responsible for owning complex trading features (order flows, portfolio, risk tools) across web, desktop, and especially mobile platforms at a self-directed brokerage. Requires 8+ years product design experience including 3+ years in regulated finance, proven metric impact, strong mobile expertise, and independent product thinking in a high-stakes environment.
Senior Product Designer responsible for building and maintaining the company's design system, token architecture, and craft standards across web, desktop, and mobile trading platforms. Requires 8+ years product design experience including 2+ years in regulated fintech, strong systems thinking, and a high bar for visual craft in complex interfaces.
Senior Director owning end-to-end brand, product marketing, comms, and creative strategy for a regulated fintech brokerage. Builds product marketing discipline, ensures regulatory-compliant messaging, leads creative production and testing, and drives brand health metrics to support revenue growth. Requires 12-15 years marketing leadership with team management experience.