Fraud Analyst

Responsibilities

• Lead complex and high-risk fraud investigations end-to-end, including coordinated fraud rings, synthetic identities, and sophisticated account takeover schemes.
• Conduct fraud risk assessments to identify and mitigate emerging fraud vectors across products, services, and customer segments, and present findings.
• Collaborate with risk, compliance, legal, and customer support to resolve escalations and maintain consistent, well-documented investigative standards.
• Communicate directly with customers regarding complex fraud and account security matters, including verification requests and dispute resolution.
• Maintain accurate documentation of investigations, case outcomes, and fraud loss reporting in accordance with internal recordkeeping standards.
• Monitor emerging fraud trends, including AI-generated identity fraud, social engineering, and SIM-swapping, and recommend process or detection improvements.
• Independently manage a caseload of the firm's most complex and highest-risk investigations.

Requirements

• 3–5 years of experience in fraud analysis, fraud operations, or transaction monitoring, ideally within a broker-dealer, fintech, or financial services environment.
• Proven experience leading complex fraud investigations.
• Strong analytical and investigative skills, including identifying suspicious patterns across large datasets and making sound judgments with incomplete information.
• Experience with fraud detection tooling such as device fingerprinting, behavioral analytics, and case management platforms.
• Excellent written and verbal communication skills for working with internal stakeholders, customers, external parties, and law enforcement when needed.
• Collaborative approach with the ability to influence risk, compliance, product, and engineering teams.
• Willingness to obtain Series 3, 7, and 63 or 66 licenses if not already held; the company will sponsor and support the licensing process.

Nice to Have

• Certified Fraud Examiner (CFE) certification.

Compensation and Benefits

• Base salary: $80,000–$100,000.
• Discretionary performance bonus: 5–8% of base salary, based on individual and company performance.
• Stock purchase options.
• Medical, vision, and dental benefits.
• 401(k) plan.
• 20 paid vacation days, plus an additional paid vacation day during the month of the employee's birthday.
• 10 paid sick days.
• Gym membership reimbursement and in-building gym.
• Commuter benefits and shuttle service to and from Metra.
• Pet insurance.
• Wellness and mental health programs.
• Charitable donation matching.
• Two paid volunteer days off.
• Daily catered lunch and office kitchen snacks and beverages.