San Francisco, CA
Cyber insurance and security for businesses
Coalition builds Active Insurance combining cyber insurance coverage with cybersecurity tools like automated detection, risk management platforms, and incident response. They serve businesses worldwide, including small to enterprise, to prevent and mitigate cyber attacks. This integrated approach reduces claims by 73% compared to traditional insurance by addressing risks proactively.
Supports prospective and current customers through chat, email, and occasional phone interactions while educating them on insurance and cybersecurity products. The role also coaches teammates, improves training materials, resolves complex issues, and performs administrative insurance work.
Supports prospective and current business customers through chat, email, and occasional phone interactions while educating them on insurance and cybersecurity products. The role also coaches team members, improves training materials and processes, and resolves complex customer issues end-to-end.
Provides high-quality support to prospective and current customers through chat, email, and phone while coordinating with internal teams and handling insurance-related workflows. The role requires at least three years of customer-facing experience, strong communication, issue-resolution, and peer coaching skills.
Builds secure, observable data models and ELT pipelines for cyber insurance and cybersecurity analytics, while enabling BI and AI-driven risk scoring. The role requires Snowflake, dbt, Python, LookML, secure data-handling practices, and relevant cybersecurity or cyber insurance experience.
Supports prospective and current customers through chat, email, and phone while coordinating inquiries across sales, security, insurance, and claims teams. The role also educates customers on Coalition’s platforms, handles insurance workflows, and identifies feedback-driven improvements.
Underwrites new and renewal cyber and specialty insurance accounts, including large enterprise risks, while managing broker relationships and complex coverage decisions. Requires at least three years of underwriting or related experience and strong risk analysis, communication, and negotiation skills.
Performs P&C actuarial reserving, profit-share analysis, and financial reporting while building data-driven exhibits and dashboards. Requires 6+ years of actuarial experience, progress toward ACAS/FCAS, strong Excel skills, and familiarity with SQL, R, or Python.
Own full-cycle technical recruiting for software engineers, PMs, security, and data/AI roles. Build pipelines, partner with hiring managers, and close competitive offers in a remote-first startup.
Senior Underwriter responsible for handling complex cyber, Technology E&O, and professional liability risks for large enterprise accounts. Requires 5+ years underwriting experience with large enterprise risks, strong analytical and client-facing skills, and mentoring ability.
Senior Underwriter responsible for underwriting complex cyber, Tech E&O, and professional liability risks for large enterprise accounts ($1B+ revenue). Requires 5+ years experience, strong broker/client relationship skills, and mentoring ability.
Senior Threat Engineer designs, builds, and improves detection, decisioning, and response workflows for the Wirespeed Verdict Engine. Requires significant cybersecurity operations experience, strong analytical skills, and ability to translate threat research into scalable automations.
Senior Manager overseeing ML data operations and labeling quality at Coalition. Define guidelines and metrics, drive Label Studio platform requirements, manage vendors, and partner with ML teams to ensure high-quality labeled datasets for models.
Lead a team handling complex first and third-party global cyber, technology, and media claims. Requires 6+ years claims experience (including product development), 2+ years people management, bachelor's degree, strong analytical and communication skills.
Senior backend engineer building scalable Python/Go services for cyber risk underwriting, integrating with ML models, and leading projects with product and data teams. Requires strong backend API experience, cloud deployment, observability tools, and ownership at P4 level.
Own end-to-end U.S. and Canadian benefits operations, support global benefits and compensation/equity processes, and drive People Ops improvements in a lean, scaling environment. Requires 8+ years in Total Rewards or HR operations with U.S./Canadian benefits expertise.
Senior Software Engineer owning end-to-end design and implementation of a high-scale scanning engine in Python and Go. Requires strong backend/systems experience, distributed systems expertise, and scanning engine background.
Lead pricing of complex reinsurance treaties and develop actuarial models. Requires 8+ years insurance pricing experience (4+ in reinsurance), ACAS/FCAS certification, and strong analytical and communication skills.
Lead product strategy and roadmap for Coalition's claims experience, driving migrations, automation, and AI-powered tools. Partner with engineering, data science, and internal operations teams to deliver scalable platform improvements.