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Coalition SecurityCoalition SecurityUnited States

Manager, Claims

Lead a team handling complex first and third-party global cyber, technology, and media claims. Requires 6+ years claims experience (including product development), 2+ years people management, bachelor's degree, strong analytical and communication skills.

115k – 155k
Remote6+ YOEOther

About the role

Responsibilities

  • Lead and support a team in their handling of complex first and third party global cyber, technology and media cyber claims
  • Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends, address insurance coverage issues, draft coverage letters and provide supportive counsel to the team
  • Assist team in establishing accurate and timely reserves, maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims
  • Identify settlement opportunities to maximize impact
  • Collaborate in the defense and resolution of claims
  • Lead a team in the development of working relationships with brokers and our panel of law firms and vendors
  • Provide data and analytic based-informational support to underwriters
  • Provide support to our Business Development team with regard to marketing
  • Liaise with partner carriers on a daily basis
  • Work on special projects driven by company needs

Skills and Qualifications

  • Bachelor’s degree required; JD and Adjuster Licensing are each a plus
  • 6+ years of experience handling first and third party Cyber and Technology and Media claims and related product development activities
  • 2+ years of prior people management experience
  • Executive Risk claims experience is a plus
  • Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a dynamic and fast-paced work environment
  • Excellent communication and interpersonal skills

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $115,000/year in our lowest geographic market up to $155,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location.

Skills

Claims ManagementCyber ClaimsTechnology ClaimsMedia ClaimsPeople ManagementInsurance Coverage AnalysisReserve SettingClaims DocumentationSettlement NegotiationBroker RelationshipsUnderwriter SupportJdAdjuster Licensing

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