Coalition SecurityProvo, UTSupports prospective and current customers through chat, email, and phone while coordinating inquiries across sales, security, insurance, and claims teams. The role also educates customers on Coalition’s platforms, handles insurance workflows, and identifies feedback-driven improvements.
Customer Success Specialist supporting clients with self-directed retirement accounts via phone, chat, and email. Requires 2+ years customer service experience, strong communication skills, and ability to solve complex issues.
Servicing Associate responsible for proactively engaging at-risk customers to resolve payment issues, negotiate accommodations, and mitigate financial loss while balancing retention and risk for Rippling's payroll, cards, and lending products. Requires 2+ years in customer-facing financial services or collections with strong empathy and judgment.
Entry-level role supporting client compliance projects for SOC 2, ISO 27001, and HIPAA certifications. Responsibilities include evidence collection, policy drafting, project coordination, and CRM management under senior guidance. Ideal for those starting a career in cybersecurity GRC.
Coordinates post-visit healthcare workflows by verifying lab results, clinical documentation, and required paperwork, resolving missing information within service-level agreements, and supporting patient outreach. Requires at least one year of clinical healthcare experience, strong attention to detail, and familiarity with EHR and workplace tools.
Configures and optimizes complex restaurant POS menus, integrations, and backend updates while consulting with clients and resolving escalated issues. The role requires at least two years of customer success or related experience, strong troubleshooting skills, and familiarity with restaurant operations and SaaS or POS systems.