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Senior Manager, Machine Learning

Senior Manager overseeing ML data operations and labeling quality at Coalition. Define guidelines and metrics, drive Label Studio platform requirements, manage vendors, and partner with ML teams to ensure high-quality labeled datasets for models.

About the job

Responsibilities

  • Define annotation guidelines, taxonomies, and edge-case protocols for labeling programs. Establish gold standard datasets, IAA targets, and audit processes. Identify and remediate mislabeled data.
  • Serve as primary user and requirements driver for Label Studio, defining project configurations, workflows, pre-labeling pipelines, and ML infrastructure integrations. Partner with data engineering team.
  • Collaborate with ML engineers, data scientists, and product managers to translate model requirements into structured labeling tasks. Challenge ambiguous task designs.
  • Source, onboard, and manage external labeling vendors and BPOs. Set quality SLAs, run calibration sessions, manage feedback loops, and hold vendors accountable for accuracy.
  • Define and track metrics such as label accuracy, IAA scores, cost per label, and turnaround time. Drive improvements via active learning, model-assisted labeling, and pre-annotation.

Skills and Qualifications

  • 5+ years in ML data operations, data labeling, or related field (ML engineering, data science, or data engineering with heavy labeling exposure).
  • Deep understanding of annotation quality frameworks: IAA, consensus labeling, gold standard evaluation, error taxonomy, and calibration workflows.
  • Direct experience managing labeling platforms (Label Studio strongly preferred; Scale AI, Labelbox, Prodigy, or similar).
  • Track record managing outsourced labeling vendors or BPOs for ML data production.
  • Familiarity with common ML labeling tasks: text classification, NER, document extraction, intent detection.
  • Comfortable working in Python and SQL; bonus for building tooling around labeling workflows or quality measurement.
  • Strong opinions on data quality and willingness to push back on poor practices.
  • Experience in insurance, cybersecurity, or fintech is a plus.

Compensation

US base salary ranges from $134400/year to $200000/year depending on geographic market and factors including education, skills, experience, and location.

Skills

Label Studio, Python, SQL, Iaa, Ner, Text Classification, Document Extraction, Intent Detection, Scale Ai, Labelbox, Prodigy, Active Learning, Model-Assisted Labeling

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