Thatch
Personalized health benefits platform using ICHRA
Thatch builds an all-in-one platform for employers to offer flexible healthcare benefits via ICHRA, where companies set budgets and employees choose insurance plans and wellness services. It serves businesses of all sizes, integrating payments, payroll, and a marketplace for personalized spending. This matters as it decouples insurance from employment, reduces costs, and improves employee choice and satisfaction.
Growth Marketing Associate
Growth Marketing Associate driving multi-channel campaigns, analyzing performance metrics, and optimizing acquisition funnels for a B2B healthtech startup. Requires 3-4 years in growth/performance marketing with strong analytics and copywriting skills.
Product Manager, Members
Product Manager owning financial infrastructure for member balances, premium payments, reimbursements, and substantiations at a healthtech startup. Requires 4-6 years PM experience, strong data fluency with SQL, and experience building scalable fintech systems.
Employee Experience Manager
Manages office operations, vendor relations, and large-scale company events while enhancing employee experience through perks and culture initiatives. Requires 3-5 years in office management or employee experience with strong organizational skills.
Product Designer
Designs end-to-end user experiences for health insurance platform, including UI components, design systems, and complex interactions. Owns full design process from strategy to production; requires 4+ years product design experience and user empathy.
Software Engineer: Full Stack, Product Engagement
Builds and ships full stack features for product engagement, focusing on onboarding, activation, enrollment flows, and user behavior instrumentation. Partners with product/design teams using Ruby on Rails, React, and analytics tools.
Software Engineer: Backend
Builds backend systems for enrollments, payments, payroll, and benefits management using Ruby on Rails. Designs data models, fund flows, and integrations with payroll/banks/insurance partners, ensuring reliability and scalability in a regulated healthcare/finance domain.
Software Engineer: Full Stack
Builds and owns full stack product surfaces for onboarding, benefits management, and payments in healthcare benefits platform. Contributes across frontend and backend, emphasizing correctness, reliability, and user experience.
Software Engineer: Infrastructure
Infrastructure Engineer owns platform reliability, security, and performance in a HIPAA-compliant environment handling healthcare data. Designs infrastructure with Terraform, improves CI/CD workflows, and ensures resilient systems using PostgreSQL and modern cloud tools.
Employer Support Specialist
Serves as technical expert for employer customers on benefits platform, resolving complex issues via support channels, investigating logs/databases, and collaborating with engineering. Requires 3+ years B2B technical support experience and strong communication skills.
Strategic Operations Associate
Supports complex employer deals through data preparation, pricing scenarios, financial modeling, and cross-functional coordination with Sales, Solutions, Finance. Translates analyses into decision-ready recommendations and refines pricing frameworks. Requires 2-4 years in strategy, operations, or finance.
Operations Lead (Employer Servicing)
Leads frontline employer support operations, overseeing queues, team scheduling, coaching specialists, process refinement, and quality assurance for seamless employer experiences in healthcare tech. Requires 7+ years customer-facing experience with 2+ in leadership.
Revenue Accountant
Owns invoicing, payment operations, revenue recognition, and month-end closes while partnering with Product/Engineering for scalable processes. Requires 5+ years revenue operations experience in hyper-growth settings, strong financial/analytical skills.