Manages a distributed product support team, owning performance, quality assurance, staffing, escalations, and follow-the-sun coverage. Requires 5+ years in customer, product, or technical support and 2+ years managing teams across time zones.

Provides technical support for enterprise customers using an AI routing and infrastructure platform, debugging APIs, code, logs, and upstream provider issues. Requires 3+ years in external-facing B2B SaaS or API support, programming proficiency, and strong incident-troubleshooting skills.

Manages customer incidents and escalations across EMEA, coordinating technical response, communications, stakeholders, and operational improvements. Requires at least three years of incident management experience, IT or support experience, cloud familiarity, and scripting knowledge.

Provides technical customer support for payroll and accounting integrations, troubleshooting sync, journal entry, data mapping, and API issues. Requires a bachelor's degree, 2+ years of SaaS support experience, integration or payroll knowledge, and strong communication skills.

Provides advanced technical support and incident response for Databricks platforms in secure federal and air-gapped environments. The role requires a TS/SCI clearance, at least five years of systems or cloud infrastructure experience, strong Linux and networking expertise, and proficiency in automation and diagnostic tooling.

Supports customers building AI training, fine-tuning, and inference solutions by troubleshooting APIs, authentication, infrastructure, billing, and enterprise access issues. Requires 2+ years in a customer-facing technical role and familiarity with support platforms, SSO protocols, and AI APIs.

Provides advanced technical customer support for Intercom, owning complex cases, troubleshooting APIs and customer technologies, and partnering with product teams on improvements. Requires 3–4+ years of technical support experience, strong communication and problem-solving skills, and familiarity with SaaS environments.

Supports technical customers through onboarding, troubleshooting, integrations, and issue resolution while partnering with engineering to reproduce bugs and sharing product feedback. Requires technical customer support experience, API and integration troubleshooting skills, and strong communication.

Provides end-to-end technical support for enterprise customers integrating and operating Okta identity products across cloud and on-premises environments. The role requires at least five years of technical support or systems administration experience, strong networking and authentication knowledge, and excellent customer communication.

Leads and develops a team of Support Engineers handling customer troubleshooting, escalations, incident response, and technical documentation. Requires team-leadership experience, basic programming and Linux knowledge, English and Korean fluency, and weekend availability.

Provides technical customer support for a cloud communications platform, resolving carrier, VoIP, networking, and interoperability issues while partnering with Engineering, Product, and Sales. Requires 3+ years of telecom, carrier, or VoIP support experience and strong troubleshooting skills.

Provides technical support and proactive guidance to strategic customers, resolving complex API, cloud, code, and networking issues. Requires 4–6+ years of relevant experience, strong communication and troubleshooting skills, and experience managing dedicated customer accounts.

Provides advanced technical support for Snowflake customers by troubleshooting databases, SQL queries, cloud architectures, and performance issues. Requires 2+ years of technical support experience, strong SQL and RDBMS knowledge, cloud experience, and flexibility for overnight on-call rotations.

Supports clients and reseller partners by managing affiliate channels, implementing partner integrations, troubleshooting invoicing and booking issues, and improving support processes. Requires strong communication, analytical problem-solving, technical comfort, and customer-service skills.

Resolves benefits and enrollment issues for US-based customers and insurance carriers, coordinating with internal teams to investigate root causes and improve processes. Requires 1–3 years of customer-facing operations experience with US insurance and benefits expertise.

Installs and supports restaurant POS hardware and infrastructure through site surveys, technical troubleshooting, staff training, and onsite deployment. Requires 2–3 years of restaurant or technical support experience, networking expertise, bilingual English/Spanish proficiency, and substantial travel.

Provides high-priority technical support to Premium and enterprise customers, troubleshooting complex platform issues, coordinating incidents, and improving support tooling and processes. Requires at least 3 years of technical support or systems engineering experience plus strong JavaScript or Python debugging skills.

Provides high-priority technical support to Premium and enterprise customers, troubleshooting complex platform issues, coordinating incidents, and improving support operations. Requires at least three years of technical support or systems engineering experience plus strong JavaScript or Python debugging skills.

Supports hybrid and self-hosted customer deployments by troubleshooting Kubernetes, cloud infrastructure, networking, backend performance, and reliability issues. The role combines technical customer support, incident response, coding fixes, and diagnostic tooling across major cloud platforms.

Provides technical support to EMEA customers by diagnosing product issues, answering questions, and driving resolutions across email, chat, and phone. Requires at least two years of customer-facing technical support experience, strong troubleshooting and communication skills, and UK work authorization.

Provides real-time technical and customer support to German clinicians, applying dental laboratory expertise to treatment planning, CAD/CAM case design, and workflow troubleshooting. Requires 3+ years as a dental technician, 3Shape experience, strong communication skills, and German and English fluency.

Leads a technical customer support team, owning escalations, team development, support processes, and the AI automation roadmap. Requires 5+ years in technical support, technical account management, or engineering, including 2+ years managing people and strong API, observability, SQL, and AI/LLM fluency.

Leads and scales a Technical Success function, managing a technical support team and connecting customers with Engineering and Product. The role requires 8+ years in customer-facing technical functions, 4+ years leading technical teams, and experience with SaaS escalations, SLAs, and incident processes.

Provides expert technical support to enterprise customers, troubleshooting complex platform issues, managing incidents and SLAs, and improving support tooling and processes. Requires 4+ years in technical or developer support, strong debugging skills, and familiarity with APIs, databases, and CI/CD.

Provides high-priority technical support to Premium customers, diagnosing complex platform issues, coordinating incidents with Engineering and Product, and improving support tooling and processes. Requires 3+ years of technical support or systems engineering experience plus strong JavaScript or Python debugging skills.

Senior technical customer experience specialist handling complex escalations, support investigations, bugs, and customer calls for an AI-powered product. The role requires 5+ years of technical support experience, strong API and integration troubleshooting, and peer mentoring skills.

Co-op technical support engineer helping customers and partners integrate cloud storage, validate interoperability, and diagnose defects. Requires a software engineering or networking background, familiarity with AWS S3, Linux and networking protocols, and availability for a hybrid 40-hour schedule.

Leads a technical support engineering team, owns escalations and performance management, and builds scalable automation for customer support. Requires 5+ years managing cloud infrastructure, Kubernetes expertise, and at least 1 year leading external SaaS support teams.

Leads and develops a SaaS product support team, overseeing escalations, complex investigations, support metrics, hiring, and process improvement. Requires 5+ years in technical support, application support, FP&A, or financial modeling, plus strong leadership and project management skills.

Provides advanced technical, operational, and field support for Skydio UAS hardware, docks, cloud systems, and networking. The role requires at least three years of UAS flight experience, strong troubleshooting skills, and regional travel of up to 30–50%.

Lead the Support Engineering function at a high-growth SaaS company, partnering with Engineering and Product to reduce escalations, improve supportability, and drive systemic technical improvements. Manage Support Engineering Managers and teams while shaping cross-functional strategy and tooling.

Provides frontline technical support for the Databricks Data Intelligence platform, resolving complex customer issues, leading incident response, and improving platform reliability. Requires 7+ years of relevant experience, cloud and distributed-data expertise, and a bachelor’s degree.

Supports strategic customers by troubleshooting complex API, cloud, code, and networking issues while coordinating with developers and internal product teams. Requires 6+ years of relevant experience, broad programming knowledge, and strong customer communication skills.

Provides advanced technical support for escalated customer issues involving software, networks, and configurations. Requires 2+ years of customer or technical support experience, strong troubleshooting and communication skills, and behavioral-health practice experience.

Provides Tier 2 and Tier 3 technical support by diagnosing complex data and software issues, resolving root causes, and improving customer-facing documentation and AI-assisted support. The role requires 2+ years in technical support, solutions, or data work and strong structured-data skills.

Own complex technical user issues and lead improvements across product support operations, partnering with Engineering, Product, and Operations. The role requires 5+ years of technical customer-facing support experience, SQL and API expertise, and strong project and stakeholder management skills.

Provides technical support for internal users by triaging tickets, resolving Tier 1 and 2 issues, managing escalations, and investigating backend problems. Requires 2+ years of product support experience, strong communication, organization, and interest in SQL and APIs.

Provides advanced, app-specific technical support for Bubble users by diagnosing configuration and platform issues, escalating bugs, and improving support processes. The role suits a recent graduate with strong communication, problem-solving, and technical learning abilities who can work onsite in New York City.

Leads a global Premier Support organization, hiring and developing Designated Support Engineers while improving support operations and customer outcomes. Requires 15+ years of industry experience, substantial management and technical support leadership experience, and a computer science or related bachelor’s degree.

Leads Level 1 technical triage for a B2B AI deployment in India, diagnosing issues across ML systems, applications, APIs, infrastructure, and networking before coordinating escalations. The role requires 5–9 years of technical or production support experience and strong incident communication and ownership.

Provides technical support, product implementation, integrations, and customer guidance for OPSWAT solutions in the UK. The role requires strong Windows expertise, troubleshooting and communication skills, customer orientation, and willingness to travel.

Provides 24/7 operational and technical support to radiology clients and clinicians through phone, email, and chat, including imaging workflow troubleshooting and provider communication. Requires healthcare or radiology support experience, strong communication skills, and availability for weekend coverage and weekday training.

Monitors campus infrastructure signals, triages and escalates incidents, leads incident communications, and tracks corrective actions to completion. The role requires 24/7 operations experience, strong judgment and communication skills, and rotating shift availability.

Handles complex customer escalations involving usage metering, billing anomalies, revenue-impacting behavior, and cloud cost management. The role partners with Product, Engineering, Finance, and Solutions teams to investigate root causes, build diagnostic resources, and improve billing transparency.

Provides expert Apache Airflow support and reliability guidance to sophisticated customers, troubleshooting managed data platforms and contributing to Airflow and internal tooling. Requires a data engineering background, Python experience, Airflow administration, Kubernetes, containers, and cloud distributed-systems experience.

Leads a Bengaluru-based Seller Systems operations team in a player-coach role, overseeing performance, staffing, escalations, and associate development while improving workflows and user experiences. Requires 9+ years in user-facing support or operations and 3+ years leading or mentoring teams.

Provides remote customer and partner support for cybersecurity incidents, escalations, and SIEM questions while coordinating with SOC and product teams. The entry-level role requires strong communication, incident-management potential, and foundational cybersecurity knowledge.

Provides advanced technical support and architecture guidance to customers operating complex database and infrastructure environments. The role requires 5+ years of systems or operations experience, strong troubleshooting skills, and familiarity with cloud, Kubernetes, networking, storage, and scripting.

Provides advanced technical support and troubleshooting for high-value customers, including configuration, integrations, workflow compilation, and code debugging. The role requires Python and Java programming, cloud knowledge, strong analytical skills, and participation in an on-call rotation.

Investigate and resolve complex customer and production issues across Windows endpoints, cloud services, APIs, and application data. The role requires strong technical troubleshooting, source-code navigation, scripting, SQL, and cross-functional collaboration with engineering and customer-facing teams.