New York, NY
PEO and payroll platform for small businesses
Justworks provides an all-in-one platform combining software and PEO services for payroll, benefits, HR, and compliance. It serves small and mid-sized businesses, enabling them to access corporate-level benefits and expert support without administrative burdens. This allows entrepreneurs to focus on growth rather than operations.
Senior Software Engineer on the Partnerships team building public APIs, platform infrastructure, and partner integrations to extend the Justworks ecosystem. Requires 5+ years experience, server-side language mastery, SQL, AWS proficiency, and mentoring skills.
Senior IT Support Engineer providing white-glove technical support, endpoint lifecycle management, and automation for macOS/Windows devices using Jamf, Intune, and AI tools. Requires 5+ years IT support experience, strong scripting/networking skills, and focus on improving Digital Employee Experience in a hybrid NYC environment.
Own revenue readiness for product launches and GTM motions by building enablement strategies, playbooks, workshops, and AI-powered resources. Partner cross-functionally with Product, Marketing, RevOps, and Sales leadership to drive field adoption, measure impact, and incorporate voice of the customer.
Lead organizational design, talent reviews, skills-based career frameworks, and performance management for an AI-enabled workforce at Justworks. Requires 7+ years in OD/talent management, expertise in AI-impacted workforce practices, and strong consulting/influence skills with senior leaders.
Senior Product Designer leading end-to-end design for benefits and HR tech products at Justworks. Requires 5+ years experience designing complex, regulated workflows in healthcare/benefits, strong cross-functional collaboration, and a portfolio showing business impact.
Senior Product Manager driving the contractor payments roadmap at Justworks, unifying experiences across currencies, classifications, and countries. Owns vision, research, prioritization, and execution of complex regulatory-compliant products from 0-to-1 and at scale, partnering closely with engineering, design, legal, and ops teams.
Product Designer focused on creating intuitive internal and customer-facing experiences for a B2B HR platform. Requires 3+ years experience, Figma proficiency, cross-functional collaboration, and a strong portfolio demonstrating complex design leadership.
Senior Experience Designer responsible for creating and enabling internal experiences that bridge product, service, and operations at Justworks to elevate overall customer experience. Requires 5+ years designing complex integrated human/software services, strong cross-functional collaboration, and fluency in Figma.
Executive Coordinator supporting the Revenue Leadership Team at Justworks. Own calendars, travel, meetings, events, and operational cadence for sales/GTM leaders while leveraging AI to streamline workflows and improve processes. Requires 3+ years executive support experience and hybrid onsite work in NYC.
Senior Content Designer responsible for creating structured, reusable content models, templates, and governance to improve internal knowledge systems, searchability, and AI readiness. Requires 5+ years in content design/strategy, systems thinking, and cross-functional collaboration.
Content Designer responsible for maintaining and improving an internal knowledge base, creating/editing documentation, and supporting content operations, governance, and workflows in partnership with cross-functional teams. Requires 3+ years in content design, technical writing, or knowledge management with strong organizational and collaboration skills.
Manager leading a team of Customer Experience Specialists to shift from reactive support to proactive product ownership. Responsibilities include operational excellence, AI/automation adoption, knowledge management, product partnerships with Engineering, and driving transformation initiatives.
Own the Payroll business line as DRI, accountable for revenue, expansion, margin, commercial strategy, pricing/packaging, and cross-functional execution to deliver fiscal commitments and reproducible growth. Requires 10+ years experience owning a P&L or end-to-end commercial outcomes, strong financial acumen, and influence without direct authority.
Frontend Software Engineer building internal and public web apps at Justworks. Implement pixel-perfect UIs with Vue 3, partner on UX solutions, and contribute to full-stack features with backend knowledge. Requires 3+ years frontend experience, mastery of JS/TS/HTML/CSS plus one framework, and familiarity with a server-side language.
Provide specialized customer support for payroll and payments processes, including triaging issues, explaining compliance concepts, retaining at-risk customers, and collaborating cross-functionally. Requires 6+ years customer service experience, 1+ year payroll knowledge, and hybrid onsite work in NYC.
Lead a QA team to develop, maintain, and govern quality evaluation standards and AI-assisted monitoring systems for customer experience operations. Requires 5+ years in QA/CX operations and 2-3 years managing teams, with strong analytical and stakeholder skills.
Serve as the primary point of contact for customer benefits inquiries and issues across medical, dental, retirement, HSA/FSA and other perks. Troubleshoot, resolve cases via phone/ticket/chat, ensure regulatory compliance, and act as a subject matter expert on Justworks benefits tools while collaborating on product improvements.
Senior Product Marketing Manager owning full customer lifecycle strategy for acquisition and expansion at Justworks. Drive growth through journey design, experimentation, funnel optimization, and cross-functional execution focused on SMB conversion, multi-product adoption, and key metrics like NRR and CAC.
Support small business customers with workers' compensation inquiries, policy creation, compliance, and coordination with carriers and agencies. Requires 1+ year in operations/insurance/customer service, strong communication, and attention to detail.
Lead Program Manager partnering with Technology and Business leaders to shape high-priority initiatives, establish program foundations, deploy into complex programs, assess portfolio health, and drive standards, coaching, and organizational improvements across Product, Engineering, and cross-functional teams. Requires 8+ years in program/strategy/ops roles, strong business acumen, systems thinking, and executive influence.
Lead and develop a team of analytics engineers to design, build, and maintain scalable data models, ELT pipelines, and BI solutions using modern data stack tools. Requires 7+ years data experience including 2+ years managing teams, deep expertise in SQL, Python, Snowflake, dbt, and dimensional modeling.
Lead and grow a Data Governance team while owning foundational buildout, ongoing programs, the Atlan data catalog, certification standards, and AI-driven governance initiatives. Requires 8+ years data experience (including ownership of governance programs), 3+ years people management, SQL/dbt fluency, and strong stakeholder influence skills.
Senior Software Engineer building scalable benefits management products for health, wealth, and international offerings. Own large projects end-to-end, improve high-volume infrastructure, and provide technical leadership in a regulated environment. Requires 5+ years experience, server-side language mastery, SQL, AWS, and cross-functional collaboration.
Senior Partner Marketing Manager responsible for developing and executing GTM playbooks, co-marketing campaigns, partner enablement, and lifecycle marketing programs. Requires 8-10 years experience in partner/channel marketing with proven pipeline/revenue impact in B2B SaaS.
Payroll Tax Specialist responsible for executing quarterly/annual tax filings and payments across jurisdictions, resolving tax inquiries within SLAs, and driving process improvements. Requires 2+ years payroll tax experience, multi-state knowledge, advanced Excel, and strong analytical/organizational skills.
Source and qualify new partnership prospects through outbound prospecting across brokers, accountants, HR consultants, and tech partners. Requires 1-3+ years in SDR, BD, or partner sourcing roles with strong Salesforce and communication skills.
Senior Field Marketing Manager responsible for owning localized GTM strategy, pipeline generation, budget, events, and sales partnership in the Northeast territory. Requires 7+ years B2B field/integrated marketing experience with proven revenue impact, strong sales collaboration, and data-driven execution.
Salesforce Developer responsible for designing, developing, and integrating custom solutions on the Salesforce platform using Apex, LWC, and APIs. Requires 2+ years of hands-on Salesforce development experience and proficiency with modern development tools and best practices.
Lead the Voice of Customer (VoC) program by designing centralized feedback infrastructure, synthesizing insights from multiple sources, driving cross-functional governance, and ensuring customer feedback shapes product, policy, and strategy decisions. Requires 7+ years in customer insights/CX, strong cross-functional leadership without authority, and experience with survey tools, analytics platforms, and SQL.
Lead market strategy and narrative for AI and analytics capabilities at Justworks. Shape positioning, GTM, commercialization, and adoption of AI-powered platform features while influencing product strategy through customer, market, and competitive insights. Requires 8-12 years product marketing experience and strong AI fluency.
Design and execute partner-focused field marketing programs and co-branded campaigns to drive regional pipeline growth. Requires 7-10 years in field marketing or B2B demand gen with partner/channel experience, strong sales collaboration, and data-driven optimization skills.
Lead and develop a team of Customer Support Payments Specialists handling payments and tax inquiries. Own team metrics, training, and cross-functional collaboration while driving process improvements.
Lead and develop a team of Customer Support Payments Specialists handling payments and tax inquiries. Own team metrics, training, and cross-functional collaboration while driving process improvements.
Senior engineer independently owning large projects from discovery to launch, improving performance and scalability of high-volume systems, mentoring engineers, and collaborating with product and design teams.
Lead and coach a team of Account Executives to drive revenue through pipeline management, deal support, and performance optimization. Requires 2+ years management experience and 3+ years sales experience.
Manage legal operations and technology initiatives, driving AI tool adoption, workflow automation, and infrastructure improvements for a legal function. Requires 5+ years in legal ops/tech and strong AI fluency.
Manage inbound customer inquiries via phone, email, and chat for a B2B SaaS HR/payroll platform. Provide expert support on benefits enrollment, payroll, and compliance while maintaining high customer satisfaction.
Lead and coach a team of SDRs to drive pipeline and revenue through modern outbound sales, AI/automation adoption, and talent development toward AE roles.
Lead Justworks' commercial AI ecosystem strategy, building strategic partnerships with frontier AI labs and platforms while driving AI-native go-to-market initiatives. Requires 8-12+ years in partnerships, business development, or platform ecosystems with deep understanding of AI landscape.
Own end-to-end strategy and execution for Tier 1 events with focus on concentrated investment and brand impact. Build AI-powered scalable systems, manage budgets, and drive measurement for community and partnership activations.
Manage operations, tooling, and enablement for a Data & Analytics organization. Build scalable systems, dashboards, AI-powered workflows, and knowledge infrastructure while driving process standardization and team rituals.
Lead the technical direction and team for Justworks' core data platform. Own architecture, infrastructure, and standards for pipelines, orchestration, and data governance while managing managers and ICs.
Senior onsite IT support lead in Phoenix providing white-glove executive support, managing full asset lifecycle, network/AV operations, and mentoring the broader IT team across a distributed workforce.
Build and maintain rolling forecasts, three-statement models, and long-range plans. Own monthly variance analysis and board reporting for a high-growth SaaS company.
Lead social media strategy, content creation, and community engagement for a B2B tech company. Own content calendars, manage brand presence across LinkedIn, Instagram, X, and drive performance through analytics and cross-team collaboration.
Senior Software Engineer building the core computation layer for payroll, money movement, and tax products. Own large projects, mentor engineers, and improve reliability of high-volume financial systems.
As a Senior Software Engineer for Time Lifecycle, you will unify time tracking, time off, leave management, shift scheduling, and project tracking into a single system. This role involves building a compliance engine for various jurisdictions and owning the full pipeline from time entry to time payable.
As a Senior Software Engineer on the Onboarding team, you will transform the customer onboarding experience into a self-serve process. This involves designing and implementing APIs, system integrations, and backend services, while promoting engineering excellence and ensuring data security.
As a Product Manager on the Time mission team, you will own how Justworks customers manage workforce time, including time off and time worked. You will shape the strategy and roadmap for key Time initiatives, partner with engineering, and contribute to team problem-solving.
As a Manager, Account Executives, you will lead and develop a team of Account Executives, focusing on sales fundamentals, pipeline integrity, and closing complex deals. You will be responsible for coaching, performance management, and driving team alignment to achieve revenue targets.