Justworks

Manages multi-state tax account registrations, agency relationships, TPA workflows, and account data to support compliant tax filing. Requires at least two years of tax registration or reporting experience, multi-state expertise, government portal familiarity, and strong spreadsheet skills.

Build scalable customer success analytics systems, dashboards, data pipelines, and AI-driven QA workflows. The role requires advanced SQL, strong data modeling and governance skills, 3–5+ years of relevant experience, and the ability to translate complex analyses into operational decisions.

Leads cross-engineering programs, enablement initiatives, operational improvements, and reporting mechanisms while coordinating across engineering, recruiting, product, and people teams. Requires 4–7 years in technical program management, delivery, or operations and strong influence, facilitation, and metrics skills.

Lead and coach a team of SDRs to drive pipeline and revenue through modern outbound sales, AI/automation adoption, and talent development toward AE roles.

Leads Marketing Operations strategy, activation infrastructure, intelligence, AI capabilities, and cross-functional GTM partnerships while building a team of senior operators. Requires 12+ years in marketing or GTM operations and production experience delivering safe, impactful AI solutions.

Guides new customers through implementation and payroll setup, resolves onboarding blockers, and coordinates successful handoffs. Requires 1–3 years in a customer-facing, operations, or support role, strong communication, organization, and attention to detail.

Manage a book of business as a Customer Success Manager, driving retention and growth through stakeholder relationships, strategic reviews, and proactive support for SaaS/HR Tech clients.

Own the full B2B sales cycle, from territory development and prospecting through closing and relationship building. The role requires at least two years of Account Executive experience, consultative selling expertise, cold-calling ability, and proficiency with sales tools.

Build and optimize AI-powered customer support experiences, Zendesk workflows, automations, and support technology processes. The role requires hands-on platform configuration, experimentation, data-driven optimization, and cross-functional delivery with Product, Engineering, and Support teams.

Administer and architect enterprise SaaS platforms, lead AI enablement and automation initiatives, optimize licensing and security, and support identity lifecycle workflows. Requires 5+ years of IT systems experience and hands-on expertise with Okta, Jira, Confluence, Google Workspace, and Slack.

Coordinates interviews, candidate communications, background checks, recruiting systems, offers, and talent acquisition operations. The role requires at least two years of corporate experience, recruiting or HR experience, and familiarity with ATS or CRM platforms.

Leads revenue development and enablement programs that improve frontline manager effectiveness, seller capability, sales methodology adoption, and AI-enabled performance. Requires 7+ years in sales or revenue enablement, strong coaching and facilitation skills, and experience measuring business impact.

Provides expert EOR and international employment-compliance guidance across the Americas, advising multinational customers on complex HR matters, market expansion, and risk mitigation. Requires 8+ years in customer-facing international HR, including substantial EOR experience.

The Account Executive will prospect, build and manage a full sales pipeline, close new business, and develop relationships with small businesses across the West territory. The role requires at least two years of Account Executive experience, consultative sales-cycle ownership, cold calling, and B2B lead-generation expertise.

Own the full B2B sales cycle in the Miami territory, from prospecting and pipeline development through closing and quota attainment. The role requires at least two years of Account Executive experience, strong cold-calling and consultative selling skills, and familiarity with modern sales tools.

Associate software engineer helping build expense submission, approval, and reimbursement services while contributing to a Ruby-to-Go migration and AI-powered features. Requires at least one year of professional experience, server-side development, REST APIs, and SQL.

Leads complex strategic partnership initiatives from agreement through launch by coordinating cross-functional workstreams, managing risks and dependencies, and driving executive-level accountability. Requires 5–7 years of experience in partnerships, business development, consulting, strategy and operations, or strategic programs.

Executes and investigates time-sensitive payment operations, including funds movement, reconciliations, and exceptions, while following financial controls. Requires 3+ years in payments or a detail-oriented financial operations environment and familiarity with payment methods such as ACH, wires, or RTP.

Leads product strategy and execution across Justworks’ Product Foundations squads, including core product, communications, and reporting analytics. The role manages cross-functional initiatives while coaching product managers and partnering on technical roadmaps, requiring substantial product management and leadership experience.

Own the vision and roadmap for Justworks’ Reporting and Analytics product area, turning structured data into useful experiences across web, mobile, Slack, and partner workflows. The role requires 5+ years of product management experience, technical product leadership, strong research and execution skills, and cross-functional collaboration.

Manages the full international benefits lifecycle across EMEA, including procurement, plan design, vendor relationships, regulatory compliance, data analysis, and country launches. Requires 5+ years of international benefits experience and strong program management and cross-functional collaboration skills.

Manages the full international benefits lifecycle across EMEA, including procurement, plan design, vendor relationships, country launches, and data-driven program improvements. The role requires 5+ years of international benefits experience and strong knowledge of EMEA regulations and multi-country operations.

Manages the full international benefits lifecycle across EMEA, including procurement, plan design, vendor relationships, compliance, data analysis, and launches in new markets. Requires 5+ years of international benefits experience and strong program management and stakeholder coordination skills.

Leads development of reliable, secure backend infrastructure for payroll computation, money movement, tax calculations, and financial data. The role requires 7+ years of hands-on experience, strong server-side programming and SQL skills, cloud infrastructure expertise, and technical mentorship.

Leads the Growth Expansion engineering team, partnering with Product and Design to deliver revenue-driving product features and upgrade paths. The role requires 7+ years of software engineering experience, engineering people-management experience, strong communication, and technical decision-making skills.

Leads strategy, discovery, and delivery for global time products supporting hourly and part-time EOR employment across international markets. The role requires at least two years of product management experience and experience in a regulated domain such as fintech or workforce management.

Manages end-to-end customer onboarding, coordinating implementations, guiding product configuration, resolving risks, and transitioning customers successfully. Requires 2–5 years of onboarding, implementation, or customer success experience with strong project and stakeholder management skills.

Supports and improves Workday and related HR systems across functional areas, leading configuration, integrations, audits, testing, and user training. Requires at least five years of business systems analysis experience, hands-on Workday configuration, and strong HRIS knowledge.

Build and own production AI agent systems spanning orchestration, backend services, integrations, knowledge infrastructure, trust and safety, and evaluation. The role requires 5+ years of backend engineering experience, hands-on LLM or agent experience, and strong ownership in an ambiguous product environment.

Build and operate backend infrastructure for an AI agent platform, including orchestration, integrations, knowledge systems, trust and safety, and evaluation tooling. The role requires 5+ years of backend experience, hands-on LLM or agent experience, and strong ownership in an early-stage environment.

Coach sales teams using QA data and CX metrics to improve performance through structured 1:1 and group sessions. Design coaching frameworks, track improvement, and partner with QA and enablement teams.

Owns post-sale upsell and cross-sell sales cycles, partnering with customer-facing and product teams to expand revenue. Requires at least three years of sales experience, consultative closing experience, pipeline management, and strong communication skills.

Owns post-sale upsell and cross-sell opportunities through the complete sales cycle, partnering with customer-facing and product teams to expand revenue. Requires at least three years of sales experience, consultative closing experience, pipeline management, and strong customer communication skills.

Leads Central Operations transformation at Justworks, building standards, systems, KPIs, and AI/automation initiatives. Owns operational excellence, tool governance, data reporting, and L&D for the Operations organization, partnering cross-functionally in a scaling tech environment.

Leads payments and fraud operations teams to manage end-to-end payment lifecycles, ensure AML compliance, mitigate fraud risks, and drive automation/AI initiatives. Requires 10+ years in financial operations with 5+ years leading teams in high-growth environments.

The Product Manager will own strategy, roadmapping, and end-to-end delivery for Benefits products, balancing customer-facing experiences with internal platforms. The role requires at least two years of product management or equivalent technical or analytical experience, strong problem-solving, user empathy, and stakeholder influence.

Owns the vision, roadmap, and delivery lifecycle for workforce time products, including time tracking and time off. Requires 5+ years of product management experience, strong technical and research skills, and the ability to lead complex cross-functional initiatives.

Leads payroll and tax implementation strategy, compliance governance, client migrations, TPA integrations, and team scaling. Requires 10+ years of payroll tax operations experience in PEO, ASO, or HR outsourcing, substantial management experience, multi-state compliance expertise, and a bachelor’s degree or equivalent experience.

Owns technical and operational onboarding for international hires, ensuring compliant employment setup, local enrollments, and benefits implementation. The role guides customers through EOR requirements, manages cross-functional implementations, and improves onboarding processes and automation.

Owns end-to-end B2B demand generation campaigns, coordinating cross-channel teams, Sales, and SDR partners to drive pipeline and bookings. The role requires 5+ years of campaign or integrated marketing experience, strong analytical skills, and disciplined cross-functional execution.

Build and operate backend infrastructure for an AI agent platform, including orchestration, integrations, knowledge and memory systems, and trust and safety controls. The role requires 5+ years of backend experience, practical LLM or agent experience, strong API skills, and ownership in an ambiguous product environment.

Build and operate backend infrastructure for an AI agent platform, including orchestration, integrations, knowledge systems, trust and safety, and evaluation tooling. The role requires 5+ years of backend experience, hands-on LLM or agent experience, strong API design, and ownership in an ambiguous product environment.

Build and operate backend systems for an AI agent platform, including orchestration, integrations, knowledge infrastructure, trust and safety, and evaluation tooling. The role requires 5+ years of backend experience, strong API and systems integration skills, and practical experience with LLMs or AI agents.

Reviews health insurance applications and documentation against underwriting guidelines, coordinates with vendors, sales teams, and underwriters, and resolves documentation or process issues. Requires at least one year of similar experience; business, finance, or economics experience is preferred.

Leads day-to-day insurance benefits operations, partner servicing, ticket and SLA management, reporting, training, and escalations. Requires five years of operations experience, partnership management expertise, strong communication and analytical skills, and advanced knowledge of employee benefits.

Senior Associate handling day-to-day operations, escalated issues, and enrollment for medical benefits plans. Partners with carriers, internal teams (Product, Engineering, Legal), and maintains resources while resolving complex inquiries within SLAs. Requires 3+ years experience, analytical skills, and knowledge of employer-sponsored benefits.

Handle day-to-day 401(k) and retirement benefits operations, resolve inquiries from internal teams and employees, triage issues, and work with vendors. Requires 2+ years in operations/customer service, Excel proficiency, and strong communication skills.

Senior IT Support Engineer providing white-glove technical support, endpoint lifecycle management, and automation for macOS/Windows devices using Jamf, Intune, and AI tools. Requires 5+ years IT support experience, strong scripting/networking skills, and focus on improving Digital Employee Experience in a hybrid NYC environment.

Own revenue readiness for product launches and GTM motions by building enablement strategies, playbooks, workshops, and AI-powered resources. Partner cross-functionally with Product, Marketing, RevOps, and Sales leadership to drive field adoption, measure impact, and incorporate voice of the customer.

Lead organizational design, talent reviews, skills-based career frameworks, and performance management for an AI-enabled workforce at Justworks. Requires 7+ years in OD/talent management, expertise in AI-impacted workforce practices, and strong consulting/influence skills with senior leaders.