Specialist, Payments Operations
Executes and investigates time-sensitive payment operations, including funds movement, reconciliations, and exceptions, while following financial controls. Requires 3+ years in payments or a detail-oriented financial operations environment and familiarity with payment methods such as ACH, wires, or RTP.
About the job
Responsibilities
- Execute payment operations accurately and on time across payment processing, funds movement, reconciliations, exceptions, and related workflows.
- Investigate and resolve payment issues using data, payments knowledge, and sound judgment; own issues through resolution.
- Follow established controls, recognize potential risks or unusual activity, and escalate appropriately.
- Identify recurring problems and suggest improvements to processes, tools, and automation.
- Adopt new tools, including automation and AI-enabled tools, to improve accuracy and efficiency.
- Communicate clearly, share knowledge, and collaborate with teammates and partners.
Requirements
- 3+ years of experience in payments operations, banking, fintech, payroll, financial operations, or another detail-oriented operational environment.
- Familiarity with payment processing or money movement.
- Strong problem-solving, investigation, exception-management, communication, and organizational skills.
- Comfort working with data and learning new systems and technology.
- Strong attention to detail and understanding of accuracy and controls for financial transactions.
- Ability to manage time-sensitive work and make thoughtful decisions.
Nice to Have
- Experience with ACH, wires, RTP, or similar payment methods.
Compensation
- Base wage range: $36.30–$39.93 per hour.
- Compensation is based on factors including skills, relevant experience, and work location.
Skills
Payment Processing, Funds Movement, Reconciliations, Ach, Wire Transfers, Rtp, Data Analysis, Exception Management, Automation, Artificial Intelligence, Financial Controls, Risk Escalation
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