Customer Success Programs Lead
Own customer health scoring, lifecycle automation, and scaled programs that drive adoption, retention, and expansion. Build AI-powered CS systems from the ground up at a high-growth SaaS company.
Juicebox
AI recruiting platform for talent sourcing and outreach
hr techSan Francisco, CA51-200Series BOnsiteFounded 2022
About
Juicebox builds an AI platform that searches 800M+ profiles, ranks candidates, automates personalized outreach, and deploys AI agents for autonomous recruiting. It serves recruiters at startups, AI labs, and Fortune 500 companies to find hard-to-hire talent faster. This reduces time-to-hire by up to 90% amid AI-driven application floods, enabling outbound precision hiring.
Perks & benefits
Fully covered health insurance401k 4% matchUnlimited PTOAnnual offsiteLunch stipendParking stipendWellness stipend
Open roles 23
Manager, Customer Success
Front-line manager leading a Customer Success team responsible for renewals and expansions for mid-market and enterprise accounts. Requires 5+ years CS/AM/Sales experience with 2+ years managing revenue teams.
GTM Recruiter
Recruit for Engineering, Design, and Product teams at a fast-growing AI SaaS company. Build personal brand in recruiting community and position Juicebox as top talent destination. Requires 2+ years recruiting experience and strong community presence.
Customer Success Programs Lead
Build and scale customer education, community, and champion programs from scratch to drive adoption, retention, and NRR at a fast-growing AI SaaS company.
Head of Legal
First Head of Legal to own legal strategy and execution across privacy, compliance, commercial contracts, vendor negotiations, and financings at a fast-growing AI SaaS company.
Enterprise Customer Success Manager
Owns a portfolio of enterprise customers, driving onboarding, adoption, expansion, and renewal while serving as a trusted AI workflow advisor. Requires 6+ years in Customer Success or Enterprise SaaS with proven commercial ownership.
Channel Manager
Juicebox is seeking a Channel Manager to build and own their HCM and recruiting agency partnerships strategy. This entrepreneurial role involves developing relationships, creating co-sell motions, and building partner enablement materials to drive pipeline and revenue growth.
GTM Strategy
This role focuses on GTM Strategy, revamping and scaling the GTM enablement program, and shaping the future of AI-powered GTM execution. The individual will partner with GTM leadership to identify bottlenecks and architect systems for faster execution and revenue growth.
Sales Manager
Lead and develop a team of Account Executives at a fast-growing AI SaaS company to drive new logo growth through pipeline management, deal execution, and sales strategy.
Product Manager
Builds and owns the product function at an AI recruiting SaaS startup, translating customer needs into PRDs, leading end-to-end projects with engineering/design, prioritizing features, and shaping quarterly roadmaps. Requires 2+ years PM experience in high-growth startups.
Software Engineer, Integrations
Builds and owns external integrations like ATS, mailbox, and SSO to enable reliable customer value. Requires strong engineering fundamentals, API/integration experience, debugging skills, and high ownership in ambiguous environments.
Brand Marketer
Defines Juicebox's brand positioning, narrative, voice, and visual identity. Partners with marketing, sales, and leadership to execute across campaigns, content, and touchpoints in a high-growth AI SaaS company. Requires 3+ years in brand marketing or creative strategy.
Product Marketing Lead
Leads product marketing for AI recruiting SaaS, owning feature narratives, end-to-end launches, competitive positioning, and sales messaging. Requires 4+ years experience partnering with product and sales teams in B2B SaaS.
Security Engineer
Builds foundational security systems for AI SaaS infrastructure, including secure execution for AI agents, AWS guardrails with Terraform, identity management, and observability. Requires strong application security, DevOps, and AWS experience with a focus on automation and developer-friendly tools.
Content Marketing Manager
Owns Juicebox's content strategy, producing blog posts, case studies, SEO content, videos, and customer stories to drive acquisition. Requires 2+ years B2B content marketing, strong writing, SEO tools like Semrush, and independent execution.
Growth Lead
Owns self-serve revenue growth through product-led initiatives, experiments, lifecycle marketing, and user adoption improvements. Requires 2+ years growth experience in SaaS, SQL proficiency, and cross-functional collaboration skills.
Engineering Lead
Senior individual contributor lead shaping architecture, owning codebase sections, mentoring peers, and driving velocity in a fast-scaling AI SaaS startup. Requires deep systems expertise, full-stack JS experience, and startup hustle.
Customer Success Manager
Onboards new customers to Juicebox recruiting platform, builds renewal processes, resolves issues, expands accounts, and provides product feedback. Requires deep recruiting knowledge, organization, product mindset, and onsite presence in San Francisco.
Sales Development Representative
Generates top-of-funnel pipeline via strategic outbound outreach to talent leaders and recruiting agencies, partnering with AEs and Marketing. Requires 1+ years sales experience, CRM/prospecting tools proficiency, and onsite presence in San Francisco.
Enterprise Account Executive
Closes mid-market and enterprise deals ($50K–$150K+ ACV) from inbound pipeline for AI recruiting SaaS, collaborating with product and founders. Requires 5+ years SaaS sales experience, quota-crushing track record, and full-time onsite in San Francisco.
Senior Software Engineer
Designs, builds, and ships product features end-to-end using Next.js, React, Node.js, and LLMs. Optimizes search ranking, adds filters/data sources, and improves user onboarding for recruiting platform.
Software Engineer
Builds and ships full-stack product features using Next.js, React, Node.js, and LLMs to optimize search, ranking, and user onboarding for a fast-growing AI recruiting SaaS platform. Works closely with founders on high-impact engineering decisions.