Customer Success Programs Lead
Own customer health scoring, lifecycle automation, and scaled programs that drive adoption, retention, and expansion. Build AI-powered CS systems from the ground up at a high-growth SaaS company.
Latest Customer Success jobs at Juicebox
Manager, Customer Success
Front-line manager leading a Customer Success team responsible for renewals and expansions for mid-market and enterprise accounts. Requires 5+ years CS/AM/Sales experience with 2+ years managing revenue teams.
Customer Success Programs Lead
Build and scale customer education, community, and champion programs from scratch to drive adoption, retention, and NRR at a fast-growing AI SaaS company.
Enterprise Customer Success Manager
Owns a portfolio of enterprise customers, driving onboarding, adoption, expansion, and renewal while serving as a trusted AI workflow advisor. Requires 6+ years in Customer Success or Enterprise SaaS with proven commercial ownership.