Account Development Executive
Owns post-sale upsell and cross-sell opportunities through the complete sales cycle, partnering with customer-facing and product teams to expand revenue. Requires at least three years of sales experience, consultative closing experience, pipeline management, and strong customer communication skills.
About the job
Responsibilities
- Own the end-to-end sales cycle for post-sale upsell and cross-sell opportunities, from customer discovery through quoting, proposal, contracting, and revenue expansion.
- Serve as the primary point of contact for product-specific upsell motions in partnership with Customer Success Managers, Support, and Customer Retention.
- Use AI-enabled tooling and prospecting systems to engage customers and drive revenue expansion.
- Partner with product specialists to provide consultative sales experiences, quoting strategy, and customer education.
- Ensure seamless handoffs to onboarding and support teams while managing customer expectations.
- Use Salesforce, Salesloft, and internal quoting systems to manage pipeline, document activities, and maintain data accuracy.
- Collaborate with internal teams to improve standard operating procedures and develop scalable post-sale revenue processes.
- Meet or exceed sales quotas tied to upsell and cross-sell revenue targets.
Requirements
- 3+ years of experience in an Account Executive or sales role with upsell responsibilities.
- 1+ year of experience managing a complete, consultative sales cycle and closing deals.
- Proven ability to manage a sales pipeline and meet or exceed revenue targets.
- Strong written and verbal communication skills, including the ability to simplify complex topics for customers.
- Experience working cross-functionally with teams and stakeholders.
- Strong organizational and detail-management skills with the ability to manage multiple priorities and deadlines.
- Familiarity with CRM tools; Salesforce preferred.
- Customer-focused approach throughout the sales process.
- Team-oriented growth mindset and willingness to build within a fast-moving function.
Compensation
- Base wage range: $98,000–$122,000 in the New York City metro area.
- Competitive on-target earnings, including incentive compensation: $163,300–$203,300.
- Incentive compensation is not guaranteed and is subject to the applicable incentive compensation plan.
- Benefits and perks are provided through Justworks’ total rewards program.
Skills
Salesforce, Salesloft, CRM, Sales Pipeline Management, Consultative Selling, Upselling, Cross-Selling, Sales Prospecting, Quoting, Contracting
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