Lead, Talent & Organizational Development

Lead Organizational Design for an AI-Enabled Workforce

• Design future-state organizations integrating AI-enabled workflows, automation, and human-AI collaboration.
• Lead organizational design initiatives aligning business strategy, operating models, talent, and workforce capabilities.
• Shape work flows including operating models, workflow design, decision-rights architecture, team interfaces, operating rhythms, human/AI role orchestration, and cross-functional collaboration.
• Support strategic workforce planning by translating business strategy into future workforce capability, organizational design, and talent requirements.

Own Organizational & Talent Review Processes

• Lead enterprise Organizational & Talent Reviews (OTRs) aligning business strategy, organizational design, workforce planning, and talent decisions.
• Drive talent segmentation, critical role identification, and succession planning.
• Partner to assess organizational health, talent risks, and future capability needs.
• Build actionable development and succession plans; strengthen leadership accountability for talent development.

Evolve Career Growth Through Skills-Based Talent Architecture

• Lead evolution of Justworks Career Journey (JCJ) from role-based to skills- and capability-based architecture.
• Align JCJ framework with job architecture in partnership with Total Rewards.
• Identify critical future skills for AI-enabled workplace.
• Design frameworks for career growth transparency and internal mobility.

Own Performance Management Strategy & Execution

• Evolve performance management for AI-enabled work, continuous growth, accountability, and high performance.
• Lead goal-setting, performance reviews, calibration, and talent assessments.
• Explore AI to improve performance conversations while centering human judgment.
• Build manager capability in feedback, coaching, and evaluation.
• Reinforce culture of accountability and continuous feedback.

Drive Data-Informed Talent Decisions

• Leverage talent analytics and workforce insights for organizational and talent decisions.
• Monitor metrics including succession readiness, internal mobility, performance distribution, promotion effectiveness, and retention.
• Partner with People Analytics on trends and recommendations.
• Measure impact of talent and performance systems; drive continuous improvement.

Serve as a Strategic Organizational Effectiveness Consultant

• Act as trusted advisor on organizational effectiveness, workforce design, talent strategy, and performance.
• Diagnose challenges and recommend scalable solutions balancing business outcomes and employee experience.
• Lead change management for new structures, practices, and systems.
• Influence stakeholders to drive adoption and behavior change.
• Support TOD portfolio in Leadership Development, Learning & Development, and Engagement as needed.

Qualifications

• 7+ years of experience in organizational development, organizational design, talent management, workforce planning, performance management, or related disciplines.
• Experience in high-growth, technology, or rapidly evolving business environments.
• Expertise leading talent reviews, succession planning, talent segmentation, and performance management.
• Experience designing organizational structures, operating models, or workforce planning solutions.
• Strong understanding of how AI, automation, and emerging technologies reshape workforce design and talent practices.
• Experience building and implementing scalable talent and performance management systems.
• Proven ability to influence senior leaders and drive organizational change.
• Strong analytical skills with workforce and talent data experience.
• Exceptional facilitation, communication, and stakeholder management skills.
• Ability to manage complex cross-functional initiatives from strategy to execution.
• Strong intellectual curiosity, growth mindset, and commitment to continuous improvement.
• Commitment to inclusive talent systems and integrating DEIB principles.