Fyxer
London, United Kingdom
AI-powered executive assistant for email and meetings
About
Fyxer builds an AI assistant that organizes inboxes, drafts personalized replies, takes meeting notes, and automates scheduling. It targets professionals and teams buried in admin work, integrating with Gmail and Outlook to save hours weekly. Built on data from their prior executive assistant agency, it achieves high retention and explosive growth to $18M ARR in months.
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3Fyxer
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Senior customer success leader managing complex enterprise accounts, driving renewals and expansion, and building scalable customer success operations. Requires 8+ years in Customer Success or Account Management, enterprise experience, strong commercial judgment, and comfort working in ambiguity.
Fyxer
London, United Kingdom
Own and resolve complex technical customer-support issues for an AI SaaS product, using APIs, SQL, logs, and production tooling while improving escalation quality and senior-agent capability. The role requires 3+ years of technical SaaS or cloud support experience and strong customer communication.
Fyxer
Remote
Own frontline customer support for an AI executive assistant via chat, email, and video. Diagnose complex technical issues, identify patterns for improvements, and collaborate cross-functionally in a fast-growing B2B SaaS startup. Requires 5+ years B2B SaaS support experience, strong troubleshooting skills, and interest in AI.