New York, NY
AI-powered business platform for home service professionals
Topline Pro builds an AI-powered business marketing and operations platform designed specifically for home service professionals. The platform automates the creation of SEO-optimized websites, social media content, review management, and online bookings to help local contractors grow their businesses. By leveraging autonomous AI agents, it enables small business owners to streamline their digital presence and operations without needing technical expertise.
Own the end-to-end content engine for an AI-powered Shopify for service businesses: manage website content, build/run social media calendars, capture brand assets, partner on paid content, and use AI tools to boost quality and efficiency. Requires strong creative point of view, organization skills, adaptability, and comfort with AI/on-camera work.
Onboarding Specialist helping small business owners successfully set up and launch their Topline Pro digital storefronts through live sessions, profile connections, troubleshooting, and follow-ups. Requires 1+ years customer-facing experience, strong communication, technical aptitude, and Spanish fluency as a plus.
Own field marketing and events to drive pipeline, build brand awareness, and create lasting customer relationships. Design and execute trade shows, experiential activations, and customer events with measurable ROI.
Lead and scale the customer support function by owning daily operations, building scalable systems, coaching a high-performing team, and driving measurable improvements in support metrics. Requires 8+ years of support leadership experience including 2+ years of people management.
Lead and scale a multi-sub-function CX organization (Support, Success, Expansions) at a high-velocity SMB SaaS company. Own NRR and expansion ARR as board-level KPIs while driving AI-native tooling, proactive retention motions, and cross-functional strategy.
Join an early-career sales cohort as a full-cycle Business Development Representative. Own outbound prospecting, discovery, demos, and closing for small business owners while receiving structured coaching in a high-energy, in-office environment. Ideal for coachable, resilient individuals eager to build a sales career.
As a Senior AI Engineer, you will develop and scale AI agent and chat capabilities, build infrastructure for real-time AI interactions, and prototype new AI applications. This role involves significant impact on product development within a cross-functional team.
The Content Marketing Specialist will own the editorial engine end-to-end, creating content across various formats to drive measurable growth. This role focuses on content strategy, creation, SEO, community building, and cross-functional partnerships.
The Sales Enablement Manager will design and lead training and development for the sales team, focusing on onboarding, ongoing training, and performance improvement. This role requires a builder who can create scalable programs from scratch and partner cross-functionally.
As a Senior Product Manager, you will lead a dedicated product, design, and engineering pod to build high-impact features for agentic marketing products. You will own the product roadmap, drive adoption, and deeply understand customers through continuous user research.