San Francisco, CA
OS for embedded telecom enabling brands to offer mobile plans
Gigs builds an automated platform that lets tech brands launch mobile services with phone plans on premium networks via API. It serves enterprises like Revolut, Klarna, and Nubank by handling connectivity, payments, compliance, and support in the background. This bridges telecom carriers and digital platforms to enable seamless embedded connectivity for millions worldwide.
Leads company-wide operations, partner launches, operating cadence, business reporting, and the Business Operations team. The role requires hands-on process-building experience in a high-growth company, strong analytical and planning skills, and a track record of using AI to improve operational efficiency.
Partner Engineer owns the full customer lifecycle for Gigs' embedded connectivity platform, from technical discovery and deal support through end-to-end implementation, B2B2C consumer experience optimization, and ongoing product leadership for fintech and platform customers.
Lead Gigs' brand refresh as a principal-level designer, owning rebrand strategy, creative direction, and visual identity while delivering high-quality executions and scaling brand systems across the organization. Requires proven end-to-end rebrand leadership, strong motion/3D skills, and experience in fast-growth environments.
Senior Data Analyst shaping data models, metrics, and insights for Finance, Product, Growth and Operations teams. Build end-to-end from raw data to customer-facing dashboards and products on a modern stack (BigQuery, dbt, Hex). 6+ years analytics experience required.
Drive co-marketing programs and campaigns with strategic partners to scale connectivity adoption and revenue. Requires strong storytelling, creative collaboration, and experience in high-growth tech.
Forward Deployed Product Manager who owns customer API implementations, acts as the key technical contact, and drives cross-functional coordination between Product, Engineering, and Growth teams. Requires 5+ years in Implementation, Professional Services, or Product Management at a B2B SaaS company with strong API and project management experience.
GTM Associate owns top-of-funnel pipeline generation through inbound/outbound prospecting, AI-powered research, and CRM hygiene while partnering with marketing and shadowing deals. Requires commercial experience, analytical sharpness, and proactive self-starter mindset.
Own end-to-end customer implementations and support operations for a connectivity platform. Partner with customers to design support motions, analyze performance data, and feed insights back to product and engineering.
Gigs is seeking a Founding Enterprise Account Executive to build and manage an outbound pipeline, own the full sales cycle for enterprise accounts, and drive account growth. This role requires a self-sufficient individual with a strong enterprise sales track record and an entrepreneurial mindset.
As a Strategic Partner Manager, you will own and grow relationships with Gigs' most important fintech customers, driving revenue, retention, and long-term partnership value. This role combines commercial growth, customer success, and business strategy, requiring a trusted advisor approach to executives at fast-scaling fintechs.
The Implementation Manager will lead end-to-end customer implementations for Gigs' platform, ensuring both technical success and commercial adoption. This role requires a blend of technical expertise, product leadership, and commercial strategy to drive successful B2B2C motions.
Operational lead for the Founder's Office supporting co-founder strategy, hiring, and initiatives. Own strategic projects, decks, data analysis, and cross-functional work while acting as personal assistant. High-agency role for ambitious operators with 4+ years experience.
Senior Brand Designer elevates Gigs’ brand across channels, collaborates with stakeholders on visual deliverables, iterates design systems, and creates scalable templates. Requires proficiency in Figma, Adobe Suite, motion design, with agency/scale-up experience preferred.
Marketing Manager owns brand/content storytelling, AI marketing strategy, performance channels like Google/LinkedIn Ads, events, and internal comms. Requires 5+ years in content/performance marketing, cross-functional experience in high-growth tech startups.
Support Operations Engineer owns customer interactions end-to-end, identifies recurring issues for product/engineering improvements, maintains AI-powered knowledge bases and support tooling, and analyzes data for operational enhancements in a B2B tech environment.
Leads communications function to build Gigs' brand narrative, secure media coverage, and position executives. Requires 10+ years in tech communications with strong US media connections and execution under pressure.
Leads high-performing customer support team across tiers, scales AI-powered "support as product" for B2B, manages outsourcing and incidents. Requires support leadership, product mindset, AI experience, operational rigor, and tech fluency with tools like Zendesk.