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GigsGigsSan Francisco, CA

Partner Engineer, US

Partner Engineer owns the full customer lifecycle for Gigs' embedded connectivity platform, from technical discovery and deal support through end-to-end implementation, B2B2C consumer experience optimization, and ongoing product leadership for fintech and platform customers.

200k – 250k/yr
Hybrid5+ YOESolutions Architecture

About the role

What you’ll do

  • Own the deal from the technical side. Work alongside the BDM team on active pipeline - running discovery, validating feasibility, scoping integrations, and building the confidence that gets a deal across the line.
  • Lead implementations end-to-end. Own each implementation as a project from kickoff through to go-live and beyond. Work directly with customers' engineering and product teams, defining the right feature set, journeys, and architecture for their specific use case.
  • Make the B2B2C motion work. Understand how each customer will position and sell Gigs to their own users. Deeply understand what a high-converting consumer experience looks like, and hold your customer to that standard throughout the build.
  • Be the forward-deployed product lead. When a feature is blocking a launch, identify it, articulate it, and work with both internal and external product and engineering teams to solve it.
  • Manage a portfolio of high-stakes projects. Run multiple customer engagements simultaneously across different verticals and geographies. Use AI to stay on top of complex, multi-threaded projects and keep internal and external stakeholders aligned.
  • Build the playbook. Create the processes, templates, and frameworks that don't exist yet.

What we are looking for

  • 5+ years in solutions engineering, partner engineering, or professional services at a high-growth B2B or SaaS company. Experience spanning pre- and post-sales is a strong signal. Experience in fintech, payments, or developer-platform businesses is stronger still.
  • You've worked the full lifecycle: in technical discovery calls before a deal is won and then delivering on what was scoped. Understand the difference between selling a capability and building it.
  • You understand B2B2C: worked in businesses where your customer's success depends on their users' adoption.
  • Technically fluent: hold your own in a conversation with a staff engineer about API architecture, webhooks, and integration design, and translate it into product strategy for a CPO.
  • A communicator who moves people: precise and persuasive written and verbal communication. Align customer's C-suite, sceptical engineering lead, and internal teams.
  • Stage-aware: operated in a ~150-person company environment and thrive in ambiguity.

Compensation

Salary Range: $200,000 - $250,000 (final offer depends on background, skills, and performance. Open to outlier candidates which may adjust scope and compensation).

We offer competitive compensation and stock options, stipends for home office or work setup, a budget for learning and development, a free phone and international data plan.

Skills

api architectureWebhooksintegration designSolutions Engineeringpartner engineeringprofessional servicesFintechPaymentsdeveloper platformsb2b2c
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