Field Marketing & Events Specialist
Own field marketing and events to drive pipeline, build brand awareness, and create lasting customer relationships. Design and execute trade shows, experiential activations, and customer events with measurable ROI.
About the job
Responsibilities
Revenue
- Hit a quarterly pipeline target. Own pipeline contribution from field and event marketing with defined targets per initiative, lead volume goals, and conversion tracking.
- Own the full trade show program - strategic selection, sponsorship negotiation, booth design and build, staffing, on-site execution, and post-show follow-up sequences that convert.
- Build and run integrated event campaigns with pre-event outreach (email, SMS, social), on-site activation, and post-event sequences that keep leads warm and moving.
Brand, Awareness & Experiential
- Dream up and execute bold brand moments including wrapped trucks, unexpected activations, and experiences that get photographed and shared.
- Own experiential marketing as a growth lever. Conceive, pitch, and execute creative campaigns beyond the booth - guerrilla moments, field stunts, branded experiences at job sites, supply houses, industry events, and local markets.
- Create pre-show strategy docs and briefing materials so every rep and booth staffer shows up knowing the story, audience, and impression.
- Build the plan to capture and extend event content - photos, testimonials, social moments, and stories that keep the activation alive long after it ends.
Relationship Building & Word of Mouth
- Build and own the customer events strategy. Design experiences that bring customers together in person - regional meetups, customer dinners, appreciation events.
- Identify and activate customer champions. Work with customers who love the brand most to get them in rooms, on stages, and sharing their stories.
- Plan and execute co-branded events with strategic partners to extend reach, deepen relationships, and tap into communities.
- Build the WOM flywheel. Design in-person experiences that give customers something worth sharing.
Operations
- Lead logistics end-to-end - vendor coordination, travel, merch, giveaways, shipping, staffing plans, and on-site execution across all program types.
- Maintain documentation in Notion so anyone on the team can answer questions about costs, staffing, and execution.
- Own the retro and reporting loop. After every initiative, synthesize learnings, report results against targets, and use data to sharpen strategy.
- Manage event budgets tightly, tracking actuals vs. projections and consistently delivering strong ROI.
Requirements
- 4+ years of experience in B2B SaaS, with meaningful time across field/event marketing, sales, account management, or customer success - ideally a mix.
- Proven experience driving measurable outcomes through events - pipeline generated, brand moments that landed, customer relationships deepened, and ROI delivered.
- Sales or customer-facing background. Owned a book of business or worked in a revenue-generating role.
- Experience with diverse event formats: trade shows, flagship conferences, executive roundtables, customer community gatherings, brand activations, and co-branded field events.
- Genuine relationship-first instinct. Identify the right customers, earn their participation, and design experiences that make them feel like insiders.
- Creative eye and bias toward bold. Care about the impression left in a room, parking lot, job site, or Instagram story.
- Strong cross-functional instincts. Worked alongside Sales, CS, and Marketing and know how to align event strategy to business needs.
- Project management rigor. Run multiple programs simultaneously, keep stakeholders informed, and never let a deadline fall through.
- Budget management experience with the ability to make smart trade-offs and deliver strong ROI.
- Ability to travel for event execution - estimated 20–30% travel.
Nice-to-Haves
- Experience in home services industry
- Experience writing playbooks while executing programs
Skills
Field Marketing, Event Marketing, Trade Show Management, Pipeline Generation, Budget Management, Project Management, Experiential Marketing, Customer Events, Brand Activations, Cross-Functional Collaboration
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