
Canary Technologies
San Francisco, CA
AI-powered guest management platform for hotels
About
Canary Technologies builds a digital guest management platform for hotels that streamlines check-in, messaging, payments, upsells, and operations using AI. It serves hoteliers worldwide, including major chains like Marriott and Hilton, to boost revenue, reduce fraud, increase efficiency, and improve guest experiences. Trusted by over 20,000 properties in 100+ countries, it modernizes the hospitality tech stack.
Tech stack
Kubernetes, AWS, Terraform, Helm, Python, Go, Swift, Kotlin
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25Owns strategic relationships and long-term success for complex global enterprise hotel accounts, coordinating deployments, adoption, executive engagement, and expansion. Requires 5+ years in enterprise customer success, account management, or strategic consulting and strong C-level communication skills.
Leads the strategy, roadmap, and platform architecture for third-party connectivity and integrations across hospitality products. Requires 6+ years of product management experience, strong API and integration expertise, and the ability to align internal teams and external partners.
Senior Software Engineer building and operating scalable full-stack applications for hotel customers. The role requires 5+ years of experience, strong backend development, JavaScript and frontend framework expertise, and experience with mobile development or React Native.
The Sales Development Representative drives new customer acquisition through targeted phone and email outreach, qualifies leads, and builds pipeline in partnership with Account Executives. The role requires at least one year of experience, strong communication skills, persistence, and proficiency with Salesforce.
The Sales Development Representative will conduct outbound phone and email prospecting, qualify decision-makers, and generate sales pipeline in collaboration with Account Executives. The role requires at least one year of experience, professional English fluency, strong communication skills, and resilience in quota-driven sales.
The Sales Development Representative will conduct outbound prospecting, qualify leads, and generate pipeline while collaborating with Account Executives. The role requires professional fluency in Greek and English, strong communication skills, and at least one year of work experience.
Conducts outbound phone and email prospecting, qualifies decision-makers, and generates sales opportunities for Account Executives. Requires 2+ years of experience, prior outbound SDR experience in APAC markets, and professional fluency in Hindi and English.
Owns complex, multi-property hotel client implementations from kickoff through go-live and adoption while coordinating integrations, vendors, and internal teams. The role requires strong stakeholder management, consultative customer success skills, and experience running concurrent deployments.
Lead a pod of engineers owning Canary's Physical Access (Mobile Key) product and lock-vendor integrations. Hands-on IC who owns architecture for reliable, secure, low-latency door unlocking while managing the team, driving roadmap with Product, and improving reliability and coverage.
Leads global enterprise customer success for strategic hotel-brand accounts, overseeing executive relationships, complex software deployments, adoption, retention, expansion, and a team of customer success and implementation managers. Requires 10+ years in enterprise customer-facing B2B SaaS roles and substantial leadership experience.
SMB Account Executive responsible for driving revenue through outbound sales of Canary's SaaS hotel solutions. Requires 2+ years closing experience, software sales background, and proficiency with Salesforce and sales tools.
Senior Product Designer responsible for researching users, analyzing data, creating wireframes and high-fidelity mockups, and collaborating with PMs and engineers to deliver intuitive web experiences in B2B SaaS for hospitality tech. Requires 4+ years product design experience, strong portfolio, and proficiency in design tools.
Director of Product owning the multi-year strategy and roadmap for Digital Guest Journey product. Requires 10+ years PM experience including senior/director-level at enterprise SaaS, technical depth, business acumen, and cross-functional leadership without authority.
Own the post-implementation customer lifecycle for German-speaking B2B SaaS accounts across EMEA, driving adoption, customer health, retention, and expansion. The role requires 3+ years of Customer Success or Account Management experience, native-level German and English, and hands-on experience with Gainsight, Salesforce, and Claude.
Lead product marketing for an AI hospitality SaaS platform. Manage a team of PMMs, own positioning, messaging, pricing/packaging, and GTM strategy while partnering with product, sales, and leadership.
Owns the full sales cycle from prospecting through closing, manages pipeline and revenue targets, and tailors Canary’s value proposition to customer needs. Requires fluency in Spanish and English and at least two years of full-cycle sales experience.
The Sales Enablement Manager will own the sales team's learning and development, from new hire onboarding to ongoing skill enhancement. This role involves building scalable training programs, playbooks, and certifications to improve sales performance and reduce ramp-up time.
Leads strategic PR and communications for AI hospitality SaaS company, owning external narratives, executive thought leadership, media relations, and pitching stories to boost visibility and position as industry leader. Requires 8+ years B2B SaaS PR experience and bachelor's degree.
Leads product strategy, roadmap, and 0→1 development for Canary's native mobile apps (iOS/Android) and SDKs, partnering with Design/Eng to deliver high-impact experiences for hotel staff/guests. Requires 7+ years PM with 3+ years mobile expertise.
Leads design for Canary's hospitality platform, owning the design system, information hierarchy, and interaction principles for human and AI agent users. Requires 8+ years in product design, 3+ years leading teams, and expertise in scalable B2B SaaS design systems.
Leads analytics strategy, builds data pipelines and dashboards, owns metrics and data quality for business decisions. Requires 5+ years BI experience, expert SQL, data warehouse and BI tool proficiency.
Enterprise/Strategic Account Executive responsible for driving revenue growth by acquiring and expanding accounts with large hospitality brands, management groups, and ownership groups. Requires 10+ years SaaS sales experience including 5+ years in enterprise sales, with a proven track record of exceeding targets and closing complex deals.
Manages the full sales cycle, from prospecting and lead generation through negotiation and closing, while meeting revenue targets and developing pipeline. Requires 2+ years of full-cycle sales experience and fluency in English and Arabic.
Leads end-to-end product lifecycle for enterprise solutions targeting large hotel chains, collaborating cross-functionally to deliver scalable products. Requires 5+ years B2B SaaS product management, strong customer empathy, SQL/Python analytics, and enterprise stakeholder skills.
Own the full sales cycle for SaaS solutions, from prospecting and pipeline development through negotiation and closing. The role requires at least two years of full-cycle sales experience, fluent German and English, and familiarity with Salesforce and sales engagement tools.