Latest Customer Success jobs at Canary Technologies

Owns strategic relationships and long-term success for complex global enterprise hotel accounts, coordinating deployments, adoption, executive engagement, and expansion. Requires 5+ years in enterprise customer success, account management, or strategic consulting and strong C-level communication skills.

Owns complex, multi-property hotel client implementations from kickoff through go-live and adoption while coordinating integrations, vendors, and internal teams. The role requires strong stakeholder management, consultative customer success skills, and experience running concurrent deployments.

Leads global enterprise customer success for strategic hotel-brand accounts, overseeing executive relationships, complex software deployments, adoption, retention, expansion, and a team of customer success and implementation managers. Requires 10+ years in enterprise customer-facing B2B SaaS roles and substantial leadership experience.

Own the post-implementation customer lifecycle for German-speaking B2B SaaS accounts across EMEA, driving adoption, customer health, retention, and expansion. The role requires 3+ years of Customer Success or Account Management experience, native-level German and English, and hands-on experience with Gainsight, Salesforce, and Claude.