Senior Product Manager, Enterprise

Responsibilities

• Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration.
• Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients.
• Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams.
• Partner with Sales, Marketing, and Customer Success teams to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements.
• Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale.
• Prioritize effectively and utilize data, intuition, and storytelling to align stakeholders and drive outcomes quickly.

Qualifications

• Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results.
• Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions.
• Ability to perform across enterprise functions, including: Account management: Serve as the primary Canary representative on calls with enterprise customers; Solutions architecture: Communicate complex product ideas involving multiple integration touch points; Product analytics: Leverage BI tools, SQL, and Python for data analysis.
• Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners.
• Comfortable working in a high-growth, fast-paced startup environment with shifting priorities.
• Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans.

Bonus

• Previous experience building customer-facing products for large enterprise clients (e.g., Fortune 500). Comfortable reviewing technical documentation with their engineers and delivering presentations to their executives.