Agent Engagement Manager

What You’ll Do

• Design and deploy AI agents tailored to each customer's specific GTM workflows, pain points, and objectives
• Own the full post-sale lifecycle for a portfolio of enterprise customers, implementing repeatable methodologies for agent deployment, training, and ongoing optimization
• Collaborate directly with customer stakeholders (SDRs, AEs, Sales Leaders) to map existing processes and identify optimization opportunities
• Run continuous optimization cycles — analyzing performance data, gathering user feedback, and iterating on agent configurations to maximize ROI
• Act as technical product advisor to customer leadership teams, helping them envision and execute their AI-driven GTM roadmap
• Partner with Forward Deployed Engineers to build and deliver customized product solutions that fit and enhance customer workflows
• Build and manage enablement programs for SDRs and AEs to ensure successful adoption of AI-powered workflows
• Translate frontline insights into scalable product improvements and new use case opportunities

Who You Are

• 4+ years experience in one or more of the following: Product Management, Consulting, Investment Banking, former founder, GTM operator in early stage startups
• Technical fluency with ability to understand AI agent logic, prompt engineering, and workflow automation
• Skilled at working cross-functionally with technical teams like Product Engineering and FDEs
• Proficient in SQL with strong analytical instincts for measuring and optimizing performance
• Customer-obsessed problem solver who thrives on building trust and driving measurable business outcomes
• Excited to build processes from scratch in a fast-moving environment with high ambiguity
• Comfortable wearing multiple hats and stepping into complex technical and business challenges

Nice to Haves

• Experience at an early-stage startup building and scaling functions and processes
• Background in a technical field (CS, Stats, Engineering, Economics, etc)
• Previous experience with AI/ML product implementation or prompt engineering
• Track record of driving product adoption and measurable customer outcomes

Compensation and Benefits

Compensation Range: $140,000—$180,000 USD

Benefits

• Competitive Early-Stage Equity
• Health, Dental, Vision Coverage
• Unlimited PTO + Recharge Days
• Catered Lunch on Tuesday & Friday, Dinners every day!
• Fully Stocked Kitchen
• Cutting-Edge Tech & Tools
• Annual Off-sites & Monthly Events
• Commuter Benefits